2019 Director of Customer Success Salary Los Angeles | Built In Los Angeles
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Director of Customer Success salary in Los Angeles

Average Base Salary in Los Angeles

$105,286
$16,667
Additional Cash Compensation
$121,953
Total Compensation
Median: $105K
Min: $55K
Max: $130K

How Much Does a Director of Customer Success Make in Los Angeles?

The average salary for a Director of Customer Success in Los Angeles is $105,286. The average additional cash compensation for a Director of Customer Success in Los Angeles is $16,667. The average total compensation for a Director of Customer Success in Los Angeles is $121,953. Director of Customer Success salaries are based on responses gathered by Built In Los Angeles from anonymous Director of Customer Success employees in Los Angeles.

LA by the numbers

4,880
Total number of Tech companies in Los Angeles
105,481
Total number of tech users on Built In Los Angeles
ALL INFO IS 100% ANONYMOUS & PRIVATE

Los Angeles Companies with the Highest Operations Salaries

+12
Beauty, eCommerce
+27
Healthtech, Software
+19
Automotive, Fintech

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Los Angeles is between $110k - $120k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 11-50 employees, earning $117,500 on average.

Director of Customer Success Salary by gender

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $108,500.

Average Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,469
Min: $30K
Max: $53K
Technical Support $48,778
Min: $36K
Max: $78K
Operations Associate $51,519
Min: $38K
Max: $72K
Office Manager $59,667
Min: $44K
Max: $82K
Sales Operations Analyst $60,043
Min: $25K
Max: $87K
Desktop Support $63,500
Min: $50K
Max: $85K
Client Success Manager $67,188
Min: $40K
Max: $100K
Business Analyst $68,649
Min: $50K
Max: $86K
Customer Support Manager $75,290
Min: $53K
Max: $121K
Operations Manager $81,538
Min: $42K
Max: $115K
Business Intelligence Analyst $88,250
Min: $69K
Max: $103K
Marketing Operations Manager $91,250
Min: $52K
Max: $175K
Senior Business Analyst $102,714
Min: $78K
Max: $133K
Director of Customer Success $105,286
Min: $55K
Max: $130K
Sales Operations Manager $108,694
Min: $70K
Max: $165K
Director of Operations $141,679
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,083
Min: $135K
Max: $290K
COO (Chief Operating Officer) $203,571
Min: $100K
Max: $352K

Director of Customer Success jobs in Los Angeles
26

VP, Customer Success

Culver City
2 days ago
+27
VP, Customer Success Are you an AdTech/MarTech industry expert overseeing a high volume of clients with a track record of success helping those clients succeed? Are you a charismatic leader who loves building relationships with customers and working with new emerging technologies? Do you consider yourself a team-first player that understands the fun and stress of a company growing 100% year over year? As VP, Customer Success you’ll be building

Customer Success Manager

Santa Monica
1 week ago
+27
The Customer Success Manager position is the foundation point of the Customer Success Management team at PatientPop. As a Customer Success Manager, you will be responsible for the overall success and retention of PatientPop Customers. The CSM will be expected to proactively reach out to customers in order to: guide customer program success and strategy, conduct recurring...

Customer Success Manager, Mid-Market

Greater LA Area
22 hours ago
+24
Procore is seeking a Mid-Market Customer Success Manager to focus on building, retaining and growing our Mid-Market Clients. This person will work closely with Procore’s Install-Based Sales team and act as a liaison between various Procore teams in order to ensure our clients are set up for success. To be successful in this role, we’re looking for individuals with a consultative mindset who can quickly understand both Procore’s Technology and the

Director of Enablement (Customer Success)

Greater LA Area
5 days ago
+21
ServiceTitan is seeking a Director of Customer Success Enablement to join our dynamic startup in Glendale, CA. This Enablement professional will play a crucial role in supporting the explosive growth of our Customer Success organization (which includes Implementation, Support, Professional Services, Customer Training and Customer Success). This role will focus on the onboarding and continuous training of Customer Success teams while managing ongoing professional development programs to continually develop their product and industry expertise, allowing them to accel in their roles through a ‘best-in-class’ Enablement experience. Success will be tied to Key Customer Success Performance Indicators (including NPS, Retention, Adoption, and various efficiency metrics). The role requires interaction with various areas of the organization and provides exposure to founders and other executives. 

Senior Manager, Customer Success Operations

Santa Monica
1 week ago
+27
As the Senior Manager of Customer Success Operations, you will build and scale internal operations to drive success across a rapidly growing CS organization, including Onboarding, Professional Services, Customer Success Management, Retention, and Customer Support. You will directly manage an evolving team that currently includes two Salesforce Administrators, a Trainer, and a Junior Business Analyst. In partnership with internal stakeholders, you will gather business requirements, oversee technical projects, improve processes, analyze results, and enable training.

Jr. Business Systems Analyst, Customer Success

Greater LA Area
2 days ago
+21
We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about

Customer Success Content and Communications Specialist

Greater LA Area
1 week ago
+24
We’re looking for a Content and Communications Specialist to join our Customer Success Enablement team at our headquarters in Carpinteria, CA. In this role, you’ll create a strategy for organizing and maintaining resources, improving our internal communication and content management systems. This is a highly collaborative role where you’ll partner with various teams across Procore and within our Customer Success department to ensure effective and consistent Customer Success internal knowledge and content.

Customer Success Coordinator

Greater LA Area
18 hours ago
+10
The Customer Success Coordinator for our new Relay team will work closely with internal departments to ensure timely and proper delivery of product through our NEXT app. Work with customers, providing high quality service and information on product as needed. Utilize proprietary software to track, update, and administrate shipments.

Customer Success Manager

El Segundo
1 day ago
+17
Based in our El Segundo, CA office, the Customer Success Manager is responsible for managing GoGuardian’s largest accounts. You will lead the post-sales efforts in delivering value to your customers. As a GoGuardian product expert you'll speak and teach intelligently on the value and usage of the products. You will also apply your domain expertise with customers in best practices discussions, whether those are specific to the use of GoGuardian products or general devices in the classroom.

Customer Success Associate

Greater LA Area
2 days ago
+16
- Prior experience in tech support, banking or insurance is a big plus.  - Excellent grammar and communication skills. - Be a good human being.

Manager Customer Success

Downtown
2 days ago
+24
About us Bambee is an early-stage, venture-backed startup creating a new way to provide best-in-class Human Resources to small businesses all over the U.S. Bambee likes to hire go-getters - past and future entrepreneurs who view their departments like small companies. As a member of the Bambee team, you must have an insatiable drive for results. Solving customers’ problems should excite you. Data should guide you. Results should inspire you. You

Customer Success Operations Manager

Greater LA Area
3 days ago
+19
Hello! AppOnboard is looking for a Customer Success Operations Manager to work on our Customer Success team. The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. Additionally, you will be joining the team to help scale the operations of our Global Customer Success organization by providing the systems and business insights the organization needs to have productive and effective customer touch points.

Skills that affect Director of Customer Success salaries in Los Angeles

1
Operations Management
2% have this skill
2
Team Training & Development
2% have this skill
3
Business Operations
2% have this skill
4
Customer Support
2% have this skill
5
Account Management
1% have this skill
6
Enterprise Sales
1% have this skill

Recent Director of Customer Success salaries in Los Angeles

$92,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $92,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Los Angeles
$55,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $55,000
1-3 Years of Experience
Female
51-200 Employees
Los Angeles
$130,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $130,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Los Angeles
$110,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $110,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Los Angeles
1-5 Reports
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000
7+ Years of Experience
Female
11-50 Employees
Los Angeles
1-5 Reports
$110,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $110,000
51-200 Employees
Los Angeles
$110,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $110,000
51-200 Employees
Los Angeles
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
500+ Employees
Los Angeles
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
500+ Employees
Los Angeles
Salaries//Operations//Director of Customer Success
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