Client Success Jobs in Los Angeles

56

Account Manager for Manufacturing Services

GoodRx
Santa Monica
14 hours ago
+23
The Account Manager for Manufacturing Services will be an important part of a new business team focusing on online advertising on behalf of partners. This growth position will be responsible for supporting the architecture and execution of our new media strategy and supporting external clients. The focus of this role will be developing an inventory of understanding of our advertising inventory, work with sales partners, communicate value drivers to external client and then helping support the sales process.

Director, Account Management

NEXT Trucking
Greater LA Area
20 hours ago
+10
Build account management teams which directly impact revenue. Redesign the account management process from the ground up. Create and drive strategies to strengthen the health of our accounts. Own high-visibility projects directly in-line with our roadmap. Hire great Account Managers & achieve impactful KPIs. Be the voice of ‘calm’ in a hectic fast-paced environment. Hire successful account managers.

Senior Manager, Customer Success Operations

PatientPop
Santa Monica
20 hours ago
+27
As the Senior Manager of Customer Success Operations, you will build and scale internal operations to drive success across a rapidly growing CS organization, including Onboarding, Professional Services, Customer Success Management, Retention, and Customer Support. You will directly manage an evolving team that currently includes two Salesforce Administrators, a Trainer, and a Junior Business Analyst. In partnership with internal stakeholders, you will gather business requirements, oversee technical projects, improve processes, analyze results, and enable training.

Account Coordinator

Deluxe Entertainment
Greater LA Area
22 hours ago
The Account Coordinator is vital to the order management department, and provides day-to-day support for an Account Manager(s). The Account Coordinator focuses 80% on fulfilling the customer’s orders and 20% with administrative tasks. The Account Coordinator’s main responsibility is to work with operations to ensure the customers' orders are fulfilled within acceptable OTD and defect free. Any Account Coordinator external communication is working with the studios and other content customers, receiving purchase orders and interpreting them, creating work orders to initiate work, researching assets and tracking assets.

Account Director

Senior Director, Client Services

Account Manager

Client Service Representative

Load 1 more jobs5 jobs at Deluxe Entertainment

Account Management Associate - Outpost

sweetgreen
Greater LA Area
1 day ago
+14
Outpost Launch - Project manage the launch activities with product, operations, and marketing teams to ensure successful launch of sweetgreen Outposts at partner locations. Relationship Management - Maintain and enhance relationships with current outposts to ensure they have a positive experience with sweetgreen. Marketing - Develop and execute strategies for marketing to various outposts to drive additional revenue and improve the experience of outpost customers. Process development - Develop scalable processes for launching outposts and managing the relationships with our outpost partners. Customer support - Manage issues at the various partner locations in conjunction with other sweetgreen teams to ensure customers have a good experience.

Customer Adoption Associate Manager (Telecom)

ServiceTitan Inc.
Greater LA Area
1 day ago
+21
ServiceTitan’s Customer Adoption Associate Manager (Phones) is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan. S/he will help our existing customers adopt our phones features (e.g. contact center functionality). This is an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business consultation and sales skills. Responsibilities include but are not limited to: demonstrating the value of our products, proactively training customers, working with Product to prioritize the right features, and ensuring high product utilization.

Director of Customer Adoption (Platform)

Customer Adoption Representative

Director of Enablement (Customer Success)

Voice of the Customer Manager

Load 1 more jobs5 jobs at ServiceTitan Inc.

Key Account Manager

82 Labs (Morning Recovery)
Greater LA Area
1 day ago
+17
The Key Account Manager will drive sales through our three-tier distribution structure while achieving targeted distribution and revenue goals. Guide and maintain strong business relationships with major regional and national chain customers throughout our distribution footprint. You will create professional sales relationship with key retailers and distributors in the defined territory. Create and implement account strategies and tactical plans within approved spending rates to achieve Company’s Goals and Objectives around distribution, availability, sell-thru, promotion, and pricing that will support volume and shared growth targets

Client Success Manager, ContentQ

Nativo
Greater LA Area
2 days ago
+16
Partner with clients to understand their current and future content strategy and business goals to translate that into actionable insights. Empower customers to connect their goals and challenges with solutions in the platform, providing product adoption and education. Work to onboard clients via technical tag implementation. Partner with internal team members (Sales Planning, Sales) to upsell clients on paid media opportunities and additional platform services. Lead client meetings, including implementation, training, adoption and strategic insights. Collaborate with the Product & Engineering Team to enhance the platform’s product features and capabilities based on client feedback. Work closely with the Director of Client Success to identify post-sale opportunities and process improvements as client adoption evolves.

Head of Customer Support

SoLo Funds
Greater LA Area
2 days ago
+19
We are hiring a Customer Success Manager to help transform the digital lending space. We believe that lending and borrowing money should be easy, fulfilling, and fun. You’ll work closely with our head of product, engineers, and CEO to develop thoughtful experiences to facilitate financial transactions between peers. We’re a scrappy group, driven by the desire to change peer to peer lending through user-focused design. At our company’s stage, the impact you can have is huge.

Customer Success Lead

CREXi
Marina Del Rey & Playa Vista
2 days ago
+21
We are hiring a Customer Success Lead to help us grow!  You’ll be leading our Customer Success team to grow our market share within our current accounts. We are expanding our team of high-achievers who are excited about the opportunity to speak with commercial real estate brokers and help position the CREXi platform as the best solution for their business. You will be joining a fast paced, entrepreneurial environment where you will be able to successfully hone your closing ability and are encouraged to develop and implement new customer support strategies.

Strategy Engagement Manager

ZestFinance
Greater LA Area
2 days ago
+32
Strategy Engagement Managers at ZestFinance are on the front-line with our clients, leading all aspects of our engagements with large, multinational financial services companies. Pairing razor-sharp business acumen with client relationship-building skills, and working with the company’s world-class teams of engineers and product managers, data scientists and business analysts, Engagement Managers put the pieces together to deliver major business value from machine learning for our clients.

Director of Client Experience

LeafLink
Hollywood
3 days ago
LeafLink is seeking an highly experienced Director of Client Experience & Support to join our fast-growing team. In this role you will be responsible for managing LeafLink’s Client Experience & Support Teams that will be doubling in size by mid next year and will be tasked with managing LeafLink’s relationships with the largest cannabis brands and retailers in the industry, creating a network effect across the LeafLink platform, and setting a new standard on how the industry conducts business. This role is highly collaborative, requires creative thinking, sales expertise, and an understanding of all product offerings and platform features on LeafLink. This role reports to our Vice President of Sales and will require you to interface directly with our executive, product, engineering and sales teams while leading our client experience and customer support teams on a daily basis. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines. 

Customer Success Associate

SimplePractice
Greater LA Area
3 days ago
+10
We’re looking for a friendly, eager-to-learn Customer Success Associate to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an

Director, Customer Enablement & Onboarding

AppOnboard
Greater LA Area
3 days ago
+19
Hello! AppOnboard is looking for a Director, Customer Enablement and Onboarding to work on our Customer Success team. The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. Must have at least 5 years of experience previously in Enablement, Training, or Onboarding function. AppOnboard is a next-gen platform that powers Full-Fidelity Demos, which allow users to instantly

Member Experience Specialist

Inspire
Santa Monica
4 days ago
+20
About Us Disrupting the one-size-fits-all utility model, Inspire’s groundbreaking smart home subscription seamlessly combines personalized clean energy plans with best-in-class smart devices. Using the Inspire app, members can self drive their smart homes from anywhere, and select automated settings to use less energy while earning rewards. Inspire strives to make every home a smart home, powered by clean energy. Inspire’s mission is to drive

Customer Success Manager

PatientPop
Santa Monica
6 days ago
+27
The Customer Success Manager position is the foundation point of the Customer Success Management team at PatientPop. As a Customer Success Manager, you will be responsible for the overall success and retention of PatientPop Customers. The CSM will be expected to proactively reach out to customers in order to: guide customer program success and strategy, conduct recurring...

Customer Retention Representative

PatientPop
Santa Monica
6 days ago
+27
At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth. We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work. Our dedicated

DIRECTOR OF CLIENT SERVICES

TaskUs
Santa Monica
6 days ago
+22
As our Director of CS, you will manage one or two strategic campaigns and (as needed) non-strategic accounts, both new and existing, through the client lifecycle and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams’ performance.

HEAD OF CUSTOMER SUCCESS

RingDNA
Greater LA Area
6 days ago
+10
THE OPPORTUNITY: HEAD OF CUSTOMER SUCCESS RingDNA is looking for a proven Customer Success leader to join the team.  As the primary advocate for RingDNA’s customers, this is a critical role that impacts the entire customer experience. Your mission is to ensure that customers really experience the full power of RingDNA’s products.  You will help customers be more successful through training, product information, communication and relationship

Customer Success Manager

Laserfiche
Greater LA Area
6 days ago
+14
Description Laserfiche is looking for a pioneering Customer Success Manager to work on the ground floor and help retain, grow and empower customers and resellers of the SaaS line of business. This individual will help grow Customer Success, acting as a critical member of a growing and dynamic team responsible for building and supporting Laserfiche’s newly launched Cloud product.  We are seeking a dynamic individual who has proven SaaS customer

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