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Los Angeles Tech Jobs and Startup Jobs

52

Customer Success Investigative Specialist

SimplePractice
Greater LA Area
2 hours ago
+10
We’re looking for a friendly, eager-to-learn technical support specialist to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the customer success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our customer success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Director of Enablement (Customer Success)

ServiceTitan Inc.
Greater LA Area
11 hours ago
+21
ServiceTitan is seeking a Director of Customer Success Enablement to join our dynamic startup in Glendale, CA. This Enablement professional will play a crucial role in supporting the explosive growth of our Customer Success organization (which includes Implementation, Support, Professional Services, Customer Training and Customer Success). This role will focus on the onboarding and continuous training of Customer Success teams while managing ongoing professional development programs to continually develop their product and industry expertise, allowing them to accel in their roles through a ‘best-in-class’ Enablement experience. Success will be tied to Key Customer Success Performance Indicators (including NPS, Retention, Adoption, and various efficiency metrics). The role requires interaction with various areas of the organization and provides exposure to founders and other executives. 

Voice of the Customer Manager

Customer Adoption Associate Manager (Telecom)

Director of Customer Adoption (Platform)

Customer Adoption Representative

Application System Administrator

Telecom Implementation Analyst

Sr.Director, Technical Professional Services

Load 4 more jobs8 jobs at ServiceTitan Inc.

Chief of Operations & Growth

Boon
Culver City
19 hours ago
Boon is a groundbreaking referral hiring company based in Culver City, California. MISSION As of Chief Operations and Growth at Boon, you’ll work directly with the CEO to manage and scale the business rapidly. This position provides tremendous growth potential if you’re willing to work hard. EXPERIENCE & BACKGROUND Early stage startup experience is crucial Very comfortable managing financial modeling & projections Recruitment and hiring -

Global Head of L&D

BCG Digital Ventures
Greater LA Area
17 hours ago
+31
The Global Head of Learning & Development will be one of our global people champions for employee experience; obsessed with driving innovation, building and scaling our learning and talent capabilities and applying your unique expertise to how we enable the next generation of digital leaders. This role will be the primary thought leader for developing an integrated approach to learning, leadership development, performance, and talent management at BCGDV. Your primary goal is to ensure our talent are continually growing and performing at their fullest potential In this newly created role, you will take a global approach to build a holistic learning and talent strategy while working closely with regional teams to ensure aligned local and cross-functional execution and capitalizing on innovation in the regions. As BCGDV continues to grow, this role will identify opportunities to enhance organizational effectiveness and produce innovative yet practical training programs with measurable impact. You will continuously draw upon the latest innovations in learning and development to challenge our thinking.

Venture Architect Director - Healthcare

Senior Operations Architect

CEO - Stealth Telematic/IoT Venture

CEO - Stealth IoT Venture

CEO - Stealth Digital Elderly Care Marketplace Startup

Load 2 more jobs6 jobs at BCG Digital Ventures

Global Operations Associate

Flexport
Greater LA Area
1 day ago
+29
Manage all aspects of international trade from origin to destination; Interface with global logistics partners to coordinate international shipments; Shepherd clients through the complexities of international trade; Collaborate with the sales team to ensure the highest level of service possible; and Assist Customs Team with logistical troubleshooting.

Regional Facilities Senior Manager

Virgin Hyperloop One
Greater LA Area
1 day ago
THE PURPOSE: The Regional Facilities Senior Manager (RFSM) will be responsible for our US based facilities and must ensure consistent service delivery across the region by utilizing best practices and implementing robust processes. The RFSM will be accountable for meeting key performance objectives. They will prioritize execution such that repairs, and office renovations have minimal impact on the business. This position will work closely with

Senior Director of Verification and Validation

Corporate Operations Manager

Customer Success Manager

RealtimeBoard
Greater LA Area
2 days ago
+14
Develop best practices for new customer onboarding and customer growth/resell/renewal to ensure ongoing customer success. Educate users on how to use RealtimeBoard based on their specific needs. Communicate directly with customers to answer questions and address issue through email, live chat, video chat and other channels. Maximize customer retention metrics. Track and identify the probability of customer renewal and expansion for each customer. Create content and enable customers to drive user engagement. Creating customer education programs including: emails, webinars, workshops, videos and guides to maximize their use of RtB. Become a RtB product expert. Work with our global team to produce a world class customer experience.

Office Manager

SimplePractice
Greater LA Area
3 days ago
+10
Identify, schedule and manage building repairs. Order and maintain office equipment and supplies. Office moves and desk relocations. Manage the heating/cooling system to make sure the office is the right temperature. Maintain and service appliances (coffee machine, fridge, kombucha tap, etc). A full supply of health snacks. Organize storage rooms. Manage and help improve the new employee onboarding process. Coordinate “offboarding” when employees leave. Scheduling and organizing team meetings, lunches, happy hours, and events. Contribute to office design improvements. Manage travel and shipping for conferences.

Operations Associate

Medely
Santa Monica
3 days ago
The Operations Associate is a versatile team player who will work closely with sales, marketing, recruiting, customer support and account management, acting in a support function to help the teams grow and scale. This position offers a unique opportunity for those who are interested in starting their career in operations and getting exposure to cross-functional teams. The role provides ongoing training and career development from entrepreneurs who have operated successful startups in the past. We are a small team that is growing rapidly so there is tremendous opportunity for career growth.

Senior Manager, Customer Success Operations

PatientPop
Santa Monica
3 days ago
+27
As the Senior Manager of Customer Success Operations, you will build and scale internal operations to drive success across a rapidly growing CS organization, including Onboarding, Professional Services, Customer Success Management, Retention, and Customer Support. You will directly manage an evolving team that currently includes two Salesforce Administrators, a Trainer, and a Junior Business Analyst. In partnership with internal stakeholders, you will gather business requirements, oversee technical projects, improve processes, analyze results, and enable training.

Executive Assistant & Office Manager

AirMap
Santa Monica
4 days ago
At AirMap, we’re helping to make drones a part of everyday life by building the airspace management platform of the future. We are looking to hire an energetic, resourceful Executive Assistant & Office Manager to support the cultivation of a functional, inspiring and fun office environment. You possess the ability to handle multiple tasks and projects with tight deadlines in a dynamic environment, and have a real passion for details. You enjoy

Client Success Manager, ContentQ

Nativo
Greater LA Area
4 days ago
+16
Partner with clients to understand their current and future content strategy and business goals to translate that into actionable insights. Empower customers to connect their goals and challenges with solutions in the platform, providing product adoption and education. Work to onboard clients via technical tag implementation. Partner with internal team members (Sales Planning, Sales) to upsell clients on paid media opportunities and additional platform services. Lead client meetings, including implementation, training, adoption and strategic insights. Collaborate with the Product & Engineering Team to enhance the platform’s product features and capabilities based on client feedback. Work closely with the Director of Client Success to identify post-sale opportunities and process improvements as client adoption evolves.

Customer Support Associate

LeafLink
Hollywood
5 days ago
LeafLink is seeking a Customer Support Associate to join our growing team. You will work directly with our clients as well as our Client Success, Engineering, and Business Development teams to grow our business, troubleshoot software issues, improve our product, answer ZenDesk support tickets and retain users. Together with the other members of the Client Success team, you will train our clients, tackle tough issues, and help lead our company into new territories. 

Director of Client Experience

LeafLink
Hollywood
5 days ago
LeafLink is seeking an highly experienced Director of Client Experience & Support to join our fast-growing team. In this role you will be responsible for managing LeafLink’s Client Experience & Support Teams that will be doubling in size by mid next year and will be tasked with managing LeafLink’s relationships with the largest cannabis brands and retailers in the industry, creating a network effect across the LeafLink platform, and setting a new standard on how the industry conducts business. This role is highly collaborative, requires creative thinking, sales expertise, and an understanding of all product offerings and platform features on LeafLink. This role reports to our Vice President of Sales and will require you to interface directly with our executive, product, engineering and sales teams while leading our client experience and customer support teams on a daily basis. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines. 

Director, Global Deal Desk & Order Management

Procore Technologies
Greater LA Area
6 days ago
+24
We are looking for a customer-centric attitude and appreciation for working collaboratively in a fast paced environment. The desired candidate will thrive in environments where uncertainty is common and is skilled in bridging business and sales needs. You will play a key role in working with cross functional teams to build our Order Management team for efficiency and scale. You will provide leadership and guidance to the team in structuring deals and driving process improvements. You will work cross-functionally as a trusted advisor to Sales, Sales Leadership, Finance, Systems and Legal.

Customer Success Manager, Mid-Market

Customer Support Representative

Senior Executive Coach

Service Desk Specialist

Load 1 more jobs5 jobs at Procore Technologies

Customer Success Associate

SimplePractice
Greater LA Area
6 days ago
+10
We’re looking for a friendly, eager-to-learn Customer Success Associate to join our customer success team. In this role, you will use your passion for tech to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an

Director, Customer Enablement & Onboarding

AppOnboard
Greater LA Area
6 days ago
+19
Hello! AppOnboard is looking for a Director, Customer Enablement and Onboarding to work on our Customer Success team. The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. Must have at least 5 years of experience previously in Enablement, Training, or Onboarding function. AppOnboard is a next-gen platform that powers Full-Fidelity Demos, which allow users to instantly

Customer Success Manager

PatientPop
Santa Monica
1 week ago
+27
The Customer Success Manager position is the foundation point of the Customer Success Management team at PatientPop. As a Customer Success Manager, you will be responsible for the overall success and retention of PatientPop Customers. The CSM will be expected to proactively reach out to customers in order to: guide customer program success and strategy, conduct recurring...

Customer Retention Representative

PatientPop
Santa Monica
1 week ago
+27
At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth. We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work. Our dedicated

HEAD OF CUSTOMER SUCCESS

RingDNA
Greater LA Area
1 week ago
+10
THE OPPORTUNITY: HEAD OF CUSTOMER SUCCESS RingDNA is looking for a proven Customer Success leader to join the team.  As the primary advocate for RingDNA’s customers, this is a critical role that impacts the entire customer experience. Your mission is to ensure that customers really experience the full power of RingDNA’s products.  You will help customers be more successful through training, product information, communication and relationship

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,414
Min: $30K
Max: $53K
Operations Associate $51,462
Min: $38K
Max: $72K
Technical Support $53,800
Min: $36K
Max: $80K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $60,733
Min: $50K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Business Analyst $67,030
Min: $40K
Max: $86K
Client Success Manager $68,659
Min: $40K
Max: $125K
Customer Support Manager $71,564
Min: $53K
Max: $121K
Operations Manager $80,475
Min: $42K
Max: $115K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $90,961
Min: $52K
Max: $175K
Sales Operations Manager $101,295
Min: $40K
Max: $165K
Senior Business Analyst $106,625
Min: $78K
Max: $135K
Director of Customer Success $107,125
Min: $55K
Max: $130K
Director of Operations $140,906
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,385
Min: $135K
Max: $290K
COO (Chief Operating Officer) $198,941
Min: $100K
Max: $352K

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