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Customer Support Associate

3 days ago
LeafLink is seeking a Customer Support Associate to join our growing team. You will work directly with our clients as well as our Client Success, Engineering, and Business Development teams to grow our business, troubleshoot software issues, improve our product, answer ZenDesk support tickets and retain users. Together with the other members of the Client Success team, you will train our clients, tackle tough issues, and help lead our company into new territories. 

Director of Client Experience

3 days ago
LeafLink is seeking an highly experienced Director of Client Experience & Support to join our fast-growing team. In this role you will be responsible for managing LeafLink’s Client Experience & Support Teams that will be doubling in size by mid next year and will be tasked with managing LeafLink’s relationships with the largest cannabis brands and retailers in the industry, creating a network effect across the LeafLink platform, and setting a new standard on how the industry conducts business. This role is highly collaborative, requires creative thinking, sales expertise, and an understanding of all product offerings and platform features on LeafLink. This role reports to our Vice President of Sales and will require you to interface directly with our executive, product, engineering and sales teams while leading our client experience and customer support teams on a daily basis. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines. 

Quality & Integrity Specialist

Santa Monica
1 week ago
As a Quality & Integrity Specialist for our Customer Experience (CX) for Medicare insurance sales, your number one priority will be to maintain regulatory and quality standards to achieve and exceed the quality objectives expected by our customers, partners and regulators.  The appropriate candidate will be responsible for the implementation, functioning, and monitoring of quality assurance activities through ongoing oversight and analysis of

Learning & Development Associate

Santa Monica
1 week ago
Organizes, creates, and facilitates delivery of employee & contractor training initiatives using varied learning methodologies including classroom training, blended learning, job aids, experiential learning, and e-learning, all with a primary focus of developing employee skills to improve the quality of customer interaction and outcomes.  Prepares training content and materials to be presented. Conducts follow up and maintains records of training

CX Operations Manager

Santa Monica
1 week ago
As a Customer Experience Operations Manager, your number one priority will be to lead and develop our CX team to ensure we’re able to provide the best possible customer experience. The perfect fit is someone who is eager to develop and manage our CX team, and has the analytical chops for reporting on customer feedback and team performance. In this role, you will oversee our in-house team of CX experts and contribute to the management,

Director of Operations

Luxury Presence
Santa Monica
2 weeks ago
We’re looking for a Director of Operations to join our growing team. Are you obsessed with creating efficiency and eliminating waste? Do you take pride in creating systems that enable people to succeed? Does organization bring a smile to your face? Do you gain satisfaction from moving projects through your PM software? If so we’d love to speak with you!   At Luxury Presence, we provide the world's leading real estate agents with stunning

Operations salaries in Los Angeles

Job Title Average Salary Salary Range
Customer Support Rep $39,414
Min: $30K
Max: $53K
Operations Associate $51,462
Min: $38K
Max: $72K
Technical Support $53,800
Min: $36K
Max: $80K
Sales Operations Analyst $60,038
Min: $25K
Max: $87K
Office Manager $60,733
Min: $50K
Max: $82K
Desktop Support $63,500
Min: $50K
Max: $85K
Business Analyst $67,030
Min: $40K
Max: $86K
Client Success Manager $68,659
Min: $40K
Max: $125K
Customer Support Manager $71,564
Min: $53K
Max: $121K
Operations Manager $80,475
Min: $42K
Max: $115K
Business Intelligence Analyst $88,444
Min: $69K
Max: $103K
Marketing Operations Manager $90,961
Min: $52K
Max: $175K
Sales Operations Manager $101,295
Min: $40K
Max: $165K
Senior Business Analyst $106,625
Min: $78K
Max: $135K
Director of Customer Success $107,125
Min: $55K
Max: $130K
Director of Operations $140,906
Min: $83K
Max: $270K
Vice President of Care $186,000
Min: $179K
Max: $201K
Vice President of Operations $196,385
Min: $135K
Max: $290K
COO (Chief Operating Officer) $198,941
Min: $100K
Max: $352K

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