Los Angeles Tech Jobs and Startup Jobs

2

VP, Software Engineering

Verifi
Greater LA Area
2 weeks ago
+26
We are currently hiring for an experienced Vice President, Software Engineering! You will report directly to the Chief Technology Officer and be responsible for the software development, architecture and quality assurance of Verifi’s entire product suite. In this role, you will manage, mentor, and lead multiple teams of developers and software quality engineers. At Verifi, you will be part of a dynamic environment that embraces interdepartmental

Sr Team Lead, Chargeback Quality Assurance

Verifi
Greater LA Area
2 weeks ago
+26
Leading the Quality Assurance department to ensure the team is meeting department objectives, and adhering to SLA timeframes and deliverables. Assists with tracking operational performance data, reasons for accept reporting, time studies, analyzing progress and communicating status updates to management. Identifies and recommends process improvements that increase win rate, improve quality, improve efficiency and/or reduce costs or accommodate client, system, and other business changes. Maintains expert level knowledge of regulations and Association rules that apply to chargeback dispute handling Participates in new client launches, providing insight and recommendations from a QA perspective, Approves client specific reference materials and updates (pre-defines and procedures). Builds training for Chargeback Operations team based on new processes, monitors and evaluates training effectiveness, providing quarterly reporting. Performs moderate to high complex analysis related to chargeback disputes. Conducts monthly review meetings with QA department.

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