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Sales Executive Coordinator/Assistant

| Greater LA Area

Our Sales team is a turbocharged V12 engine that drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan.

Executive Sales Coordinator

We are looking for a hotshot Executive Sales Coordinator reporting to our VP of Worldwide Sales that can lead efforts with our amazing Sales Leadership Team as well as play a critical role in our Referrals and References channel. You are helpful and organized by nature, you have the gift of persuasion and you want to learn everything there is to know about sales.

What you'll do:

  • Work as coordinator reporting directly to VP of Worldwide Sales and supporting the other 8 members of the Sales Leadership Team
  • Serve as key administrative and strategic support point for the Sales Leadership Team
  • Assist in execution of intra-sales and cross-functional initiatives to ensure impact back to customer acquisition efforts
  • Organize agenda, notes and follow-ups for weekly staff meetings in collaboration with Sales Leadership and other customer acquisition points of contact
  • Help in various administrative tasks from coordinating campaigns, travel, expense and budget management
  • Manage receipt of referral submissions from Customer Advocacy program as well as documenting in program trackers and tagging in Salesforce Contacts and Accounts
  • Working with Sales Leadership to assign the leads to the designated BDR’s in a timely manner
  • Monitor accurate documentation in SFDC on the Opportunity for reliable reporting and correct attribution
  • Work with AP to submit customer rewards payment requests and mailing issued checks with notes from the CSM & Sales team
  • Working closely with Customer Advocacy Program Manager as she builds relationships with customers to continuously nurture the incoming flow of referrals and turn these customers into advocates

What you'll need:

  • 1-2 years of experience working within a sales organization in an administrative, coordinator or assistant role
  • Bachelor's degree or equivalent professional experience is a plus
  • You are a self starter, passionate, ambitious and have a "can do" attitude
  • You are self-motivated, have the ability to work independently, and are people oriented
  • Proficiency and knowledge of Google Suite
  • Experience booking travel & hotel accommodations
  • Experience with SalesForce is a plus

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Workplaces, 2018
Inc. 5000 – America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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