Operations Manager

| Greater LA Area

Sales Operations Manger

Centerfield develops intelligent Big Data driven marketing and sales technology utilizing real time biddable media (RTB), automated call routing and customized scripting. Our proprietary platform, Dugout, combined with our 1500 person sales and retention center delivers new customers at scale to many of the leading brands worldwide.

Job Description

The Operations Team at Centerfield is responsible for using analytics, reporting and knowledge of the business to optimize operational processes that maximize performance and profitability for our clients.

We are looking for an experienced, data-driven, and collaborative Sales Operations Manager to join our team. You will be responsible for creating reports, diagnosing issues and providing data-driven insights to support the company’s sales team. The Sales Operations Manager position requires excellent business acumen and communication skills and the ability to work with business leaders, cross-functional partners, and clients to develop data-driven solutions.

Responsibilities

  • Serve as the subject matter expert for our clients, aligning our marketing, sales, and engineering teams around profit-driving initiatives.
  • Develop and deliver KPIs, dashboards and reports that enable the business to track, measure and drive revenue and gross profit.
  • Track performance of our clients and report against targets and goals.
  • Recognize, develop, and implement process improvements within the Sales organization
  • Make sure client requests are circulated to all necessary internal stakeholders.

Skills/Attributes Required

  • Bachelor's degree in an analytical or operations field.
  • Experience with Business intelligence and Reporting platforms.
  • 4+ years of relevant work experience in an operational or analytical role.
  • Ability to diagnose complex quantitative data and present findings in a clear and concise manner.
  • Strong Excel skills, including deep understanding of advanced formulas, pivot tables and charting/graphing capabilities.
  • Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau.
  • Strong communication skills and experience leading and coordinating broad business reviews.
  • Ability to handle multiple projects and priorities simultaneously.

Skills/Attributes Desired

  • Experience in a client facing role.
  • Experience with digital marketing and/or Call Center operations.

Why Centerfield?

  • Competitive salary, and profit sharing bonus
  • 401K match – Fully Vested Day 1
  • Take a break when you need it – unlimited PTO
  • Award winning culture & unprecedented team spirit
  • Fully stocked break rooms with drinks, snacks
  • Paid volunteer days
  • Monthly team games/competitions/catered lunches
  • Team outings (Ball games, BBQ’s, Parties, etc.)
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • TalendFrameworks
    • JenkinsFrameworks
    • Apache StormFrameworks
    • Rabbit MQFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWSDatabases
    • RedshiftDatabases
    • Apache DruidDatabases
    • Google AnalyticsAnalytics

Location

Silicon Beach!

An Insider's view of Centerfield

How does your team reward individual success?

We have a bonus program that's based on individual performance and the best part about it is that it's paid quarterly so you're constantly getting a bonus check. We also have a quarterly all-star award which is rewarded to someone once a quarter who went above and beyond - and not only do they get a plaque but they get a cool prize too.

Alex

Controller

How do you collaborate with other teams in the company?

The media buying team collaborates with other teams on a daily basis in order to ensure that our campaigns run smoothly. We use multiple different channels to collaborate, especially Slack. We have slack channels for each department which allows us to easily communicate with other teams when we need their help.

Esther

Search Engine Marketing Media Buyer

How does the company support your career growth?

We have a strong focus on people development and making sure our employees feel supported throughout their career. We promote from within and take risks on our talent by giving them broad scopes of responsibility. We've also rolled out a 3 month management training program that focuses completely on them and their unique leadership style.

Gena

Director of HR

How do you make yourself accessible to the rest of the team?

We have an open door policy and extremely flat culture organization, where the executive team is highly focused on execution and daily measurable results. The team leads by “getting their hands dirty” every day and works collaboratively with team members from each department.

Jason

Co-Founder

What’s the vibe like in the office?

The vibe in our office is friendly, laid back and casual, but don’t let that fool you-everyone is always hard at work! You can tell people care about their individual performance as well as their contribution to the company’s mission. While consistently busy, we still make time to socialize and catch up with each other and have fun!

Tiffany

Culture Manager

What are Centerfield Perks + Benefits

Centerfield Benefits Overview

Sometimes the lines between work / life balance blur and at Centerfield, we embrace that. We know employees have many options when choosing a place of employment today and we aim to provide the most robust benefits package with an award winning culture.

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies

Additional Perks + Benefits

Qaurterly Bonuses, Frequent Social & Community Service Events and a Casual Work Environment.

More Jobs at Centerfield12 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
Internships
Marketing
Operations
Sales
Internships
new
Los Angeles
Marketing
new
Los Angeles
Internships
new
Los Angeles
Operations
new
Los Angeles
Sales
new
Los Angeles
Finance
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Marketing
new
Los Angeles
Data + Analytics
new
Los Angeles