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Head of Warehouse Partnerships and Operations - B2B Logistics startup

| Greater LA Area
Build the Next Disruptive Startup in B2B Logistics
ABOUT BCGDV:
BCG Digital Ventures is an ever-growing global team of entrepreneurs, designers, engineers, venture architects, product experts and investors. We invent, build and invest in startups with the world’s most influential companies. The business ventures we create build strategic advantages for some of the most important global companies and help them own the next horizon of innovation.
ABOUT THE VENTURE:
We are getting ready to launch and scale a logistics marketplace startup that could transform the experience around outsourced fulfillment. The vision is a technology platform that connects merchants seeking warehousing and fulfillment with 3PLs and warehouse operators whose capabilities match their needs. For merchants, we enable easy access to a turnkey nationwide fulfillment network of independent warehouses via a single portal that embeds inventory and order management. For 3PLs, we enable one-stop demand acquisition and no-integration customer onboarding via an intuitive, end-to-end, cloud-based warehouse management system. Standardized and simplified terms, operating procedures, and pricing replace long negotiations, complex set up processes, and lengthy contract commitments, enabling both merchants and 3PLs to quickly set up and flexibly scale on the platform. Ultimately, we help merchants deliver goods to their customers faster, and help 3PLs grow their customer base and monetize excess capacity.
 
Financially backed and operationally supported by one of world’s most recognized logistics companies and BCGDV, this startup is well positioned to disrupt the $275B US warehousing industry, infusing cutting edge technology into an industry primed for innovation.
 
POSITION SUMMARY:
We are looking for an exceptional Head of Warehouse and Operations to join the executive leadership team and drive partnership strategy and growth to disrupt the logistics space
 
Lead Strategy
- Create network growth strategy: choosing geographic locations to build warehouse supply, determining ideal concentration of warehouses per region, balancing capacity availability with capacity utilization for warehouse partners
- Develop end-to-end partnership development strategies, targeting warehouse operators
 
Build Great Talent & Teams
- Attract, retain & develop world-class talent for business-development and operations team
· Cultivate a high-performing, agile, one-team culture
 
Execute with Excellence
- Ensure day to day operations run smoothly at scale, go above and beyond to resolve immediate operational issues, and continuously identify future opportunities for improvement
- Define, set & monitor operational KPIs for warehousing management process
- Develop and continuously manage deep relationships with partners
 
Win in the Marketplace
· Maintain deep understanding of warehousing market landscape (e.g. geographic concentration, warehousing capacity and market demand, etc.) and competitive offerings
· Create and implement attractive value propositions to continuously grow the network of warehouse operators on the platform
 
Disrupt & Innovate
· Represent the voice of the warehouse and bring insights from partner engagement and operational analytics to help shape product direction and roadmap
· Work closely with Head of Product to ensure product strategy enables operational improvement
· Drive innovative network growth strategies & product discoverability
 
Mobilize Stakeholders
· Communicate business development strategy and evolution to employees and corporate stakeholders
· Turn the partner network into advocates for our product
 
Desired Expertise and Experience
· 5+ years of experience (within last 7 years) in logistics industry
· Understand a wide array of “best-in-class” warehouse and supply chain operational processes across key industries (e.g., industrial, automotive, and electronic goods)
· Experience in running operations of multiple warehouses and optimization of warehouse inventory loading and capacity
· Knowledge of holistic supply chain landscape beyond warehousing, including freight and small package shipment
· Speak the language of 3PL providers, e.g. history of engaging with 3PLs, warehouse operators or merchants to implement fulfillment solution improvements; or experience in negotiating and procuring services from 3PLs
· Familiarity with various warehouse management, inventory management and ERP systems from a client perspective (e.g. WISE, Softeon, Synapse, JDA, Manhattan, NetSuite, Fishbowl, HighJump, 3PL Central, etc.)
· Preferably (not required) have existing relationships with warehouse operators or access to the warehousing industry networks
· Proven track record of driving rapid growth through partnership development
· Experience in managing a team and setting clear team deliverables and operational targets 
Read Full Job Description

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Location

We sit at the center of the El Segundo/Manhattan Beach tech community, walking distance to dozens of eateries and less than 2 miles from the beach.
1240 Rosecrans Ave, Manhattan Beach, CA 90266

An Insider's view of BCG Digital Ventures

What’s the vibe like in the office?

The Center is an interesting mix of east-coast grit and west-coast chill. There’s always something new to explore and learn, as most DVers have a wealth of business and life experience. Lunches (and occasional late night dinners) are eaten family style and the people are supportive, which helps us all keep calm during high-stress situations.

Lydia

Strategic Designer

What does your typical day look like?

One week I am flying to a far flung city to understand big customer and market frictions, the next week we are ideating on how we solve these challenges. By far, some of the most interesting and fast paced work I have ever been part of.

Louis

Senior Venture Architect

How has your career grown since starting at the company?

I came to DV from an event background and was hesitant to take a job as an Executive Assistant – I had never been an assistant before and didn't know the ropes. Over time, I was encouraged by my line manager and others to take on new challenges and my responsibilities grew to managing all center events, furthering the DV vision alongside Joe Takai.

Lisa

Center Project Associate

How do you make yourself accessible to the rest of the team?

I maintain multiple (8+) mentor relationships across functional groups and at all levels of seniority. This enables me to have 1 on 1 conversations biweekly or monthly where I can listen to questions, concerns, and aspirations, and also share my vision or objectives.

Hans

Partner

How does the company support your career growth?

Long-term career success is determinant on you making a name for yourself-- not only at DV on the project you're on, but longer term in the industry. I always try to find ways for my team to develop their personal brands and show them off as experts. Our employees' personal growth, visibility and brand is just as important as our ventures.

Tony

Product Director

What are BCG Digital Ventures Perks + Benefits

BCG Digital Ventures Benefits Overview

Employee well-being = Priority #1

Nothing matters more to us than the success and well-being of our employees. That is why we pair our comprehensive and competitive benefit options with a broad range of localized incentives and advantages that come with life at DV.

We’re focused on creating tools and resources that will help you live a healthy and balanced life, and our generous regional benefits encourage you to spend time with the people and hobbies that inspire you the most.

We want you to plan your life’s journey with us and engage in creative learning opportunities at global scale. Venture with us today, and you’ll enjoy all of the benefits DV has to offer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to a traditional 401(K) offering, BCG Digital Ventures offers a Profit Sharing Retirement Fund, which contributes an additional 7% of your base salary to a retirement fund on your behalf.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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