Demand Associate

| Greater LA Area

The opportunity:

We're looking for a remarkably driven Demand Associate for our LCL team to help us grow our services, challenge the status quo, and eventually change the way that clients think about shipping. Essentially a startup within Flexport, the LCL team has grown from 3 to 12 people in just 18 months, and that's just the start. Our goal is to reshape how Flexport's clients view their supply chains, and open their eyes to new, more efficient ways of shipping. Excited at the thought of getting in on the ground floor of our team and helping to grow LCL at Flexport to new heights? Then keep reading.

You will:

Local Hero Responsibilities

    • You’ll be a subject matter expert for the LCL team. Know the ins and outs of our service offerings.
    • You’ll be the point of escalation for all issues, requests, or questions for our team
    • You’ll support and educate many teams on our services, including operations and sales/growth opportunities

Business Development

    • You’ll represent the LCL team as a SME in client facing calls or meetings.
    • You’ll support our sales teams with how to best sell our services, by doing things like creating sales material and running training sessions

Commercial Responsibilities

    • You’ll handle demand forecasting and pricing for our services
    • You’ll handle bids for very large high-profile accounts

You should have:

  • BA/BS Degree
  • 2 years of work experience post-grad, preferably in an operations or sales role
  • It is crucial for your success to quickly develop an understanding of the intricacies of operations - and be able to take all of that information and turn it into a winning sales pitch
  • Excellent communication, social, and interpersonal skills
  • Comfortable pitching product / service offerings to internal teams and their clients on a regular basis
  • The ability to work independently, prioritize your own workload while building lasting relationships with teams across offices
  • The confidence to trust your gut, make judgement calls, and get excited by difficult problems
  • The ability to understand your audience and adapt demand generating material to best sell our services

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in the heart of Silicon Beach, Flexport is the quintessential tech start up with a cool, relaxed LA vibe.

An Insider's view of Flexport

What’s the vibe like in the office?

The office vibe is incredibly unique at Flexport. The company actually encourages you to be yourself without any fear of being judged; a quality that many companies claim to foster in their offices but fail to genuinely establish.

Andy

Warehouse Data Operations Associate

What projects are you most excited about?

Since we are a fast growing company in the trillion dollar global logistics industry there are always opportunities to work on new projects. I'm personally working on some new sales tactics for our air freight business. I've been able to be heavily involved, even after only being at Flexport for short time.

Parker

Sales Development Representative

What makes someone successful on your team?

To be successful on this team you have to be ready to learn. You also have to be ready to re-learn. Change comes quick at Flexport and the way we do it today may not be the way we do it tomorrow. You have to really embrace that change, be hungry for knowledge, and be ready to grow.

Nathan

Ocean Freight Operations Manager

What are some things you learned at the company?

Working at Flexport feels like getting your MBA on the job. I've had the opportunity to learn about all aspects of growing and scaling a business, and I've had the chance to learn from many different departments from Operations to Sales to Product. Working in this industry has helped me grow as a person and learn more about the world!

Stephanie

Account Executive

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Flexport's dental plan covers 100% of preventive services for employees, and covers on average around 90% of the total premium cost for dependents.
Vision Benefits
Flexport's vision insurance plan provides 100% coverage for annual eye exams, lenses, and frames after a $20 copay & $20 copay for material. About 90% of total premium costs for dependents are covered
Health Insurance Benefits
Flexport covers 100% of the premium cost for health insurance and covers on average around 90% of the total premium cost for dependents.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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