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Account Manager

| Greater LA Area
GOAT is seeking a passionate and people-oriented Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the sneaker market, committed to providing top-tier customer service as well as comfortable working across a variety of departments, including Product, Engineering and Analytics.

In this role you will:

  • Manage and maintain top seller relationships
  • Provide dedicated customer support for our power sellers
  • Conduct analysis on our most frequent users, helping to identify trends and/or patterns
  • Source new business opportunities
  • Streamline on-boarding process for new initiatives; creating on-board documents and distributing to users

We are looking for:

  • Strong sneaker knowledge including understanding of the sneaker market and the players involved
  • Commitment to VIP-level customer service
  • Confidentiality and discretion a MUST
  • High level interpersonal, communication and written skills
  • Highly organized with demonstrated attention to detail
  • A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
  • Mac proficiency, understanding of web-based platforms, and comfortable managing URL links

Benefits and perks:

  • Join the Early Team and Work Closely with Founders on All Aspects of the Company
  • Medical, Dental and Vision 
  • Competitive Salary
  • Daily Catered Lunches from LA’s Best Restaurants with a Stocked Kitchen

Founded in 2015 and based in Los Angeles, California, GOAT is the safest way to buy and sell sneakers. Whether you’re looking to buy rare sneakers, discover new ones, or earn money by listing sneakers you already own, GOAT is your destination. And with an authentication service, buyer protection guarantee and great customer service, it’s the safest option in the industry. We are backed by some of the leading names in venture capital including Accel Partners, Andreessen Horowitz, Ashton Kutcher, Guy Oseary, Matrix Partners, NEA, SV Angel, Upfront Ventures and Y Combinator. GOAT will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

8530 Washington Blvd., Culver City, CA 90232

What are GOAT Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
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