Account Executive (LA)

| Santa Monica
About the Account Executive at Headspace:
We are looking for an Account Executive to join our Workplace Wellness Enterprise Sales team. This is an exciting career growth opportunity at a fast paced growth stage startup. She/he will help to spread our mission of improving the health and happiness of the world by partnering with corporations big and small to bring the Headspace mindfulness training platform as a benefit for their employees, both in and out of work. You will be responsible for driving the sales process with prospective customers as well as expansion within existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Headspace most effectively. You will also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, then come and grow with us.

How your skills and passion will come to life at Headspace:

  • Educate customers on the value of Headspace in a thoughtful way leveraging findings from our Science team
  • Provide recommendations based on a customer’s business needs and usage patterns
  • Manage multiple customers simultaneously at various stages of the Headspace buying cycle
  • Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
  • Drive revenue through proactive outreach to existing customers
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

What you’ve accomplished:

  • 5-7 years relevant work experience in an account management or sales role, preferably in SaaS
  • You are competitive and driven to achieve goals and you always put the customer first
  • You are articulate and poised with a clear and concise spoken and written communication style
  • You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
  • You have a consistent track record of identifying customer needs and successfully implementing solutions
  • You are flexible, adaptive, and resilient

How to get started: If you’re excited by the idea of seeing yourself in this role at Headspace, please apply with your CV and a cover letter that best expresses your interest and unique qualifications.

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Technology we use

  • Engineering
    • Node.JSLanguages
    • JavascriptLanguages
    • MicroservicesLanguages
    • TypescriptLanguages
    • Node.jsFrameworks
    • MySQLDatabases

Location

2415 Michigan Ave, Santa Monica, CA 90404
2415 Michigan Ave, Santa Monica, CA 90404
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