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Technical Project Manager

| Orange County

Technical Project Manager

TicketGuardian is the leading InsurTech company in the live events space. Bred by innovation, built to disrupt, powering control. We were created to disrupt the live events industry by abolishing the status-quo “no refunds.” TicketGuardian’s technology and consumer-facing insurance products are helping provide platforms and organizers with CONTROL in order to improve their brands, drive additional revenue, provide more value to their attendees and in the process, improve the checkout flow so that live event attendees avoid financial pitfalls as well as regret; all while providing control over inventory, additional lines of revenue, knowing your customer, as well as enhanced fan engagement.  

Job Description 

The Technical Project Manager will be responsible for leading a team of engineers and managing the SDLC and Scrum activities for the team. The TPM is responsible for ensuring the timely delivery of products and features to our clients and will provide guidance to product and business decisions. You thrive on creating structure around behind chaos, love a good challenge, are insanely organized and solution oriented. In this role, you will:

  • Drive project management for TicketGuardian’s growing engineering team
  • Work closely with our US based technical team to keep them abreast of all project timelines and updates
  • Act as the Scrum Master for the engineering team – hosting and managing stand up meetings, guiding and coaching the team during Sprints, facilitate Sprint planning, retrospects, reviews, etc.

Qualifications

  • BS degree in business, computer science, communication, or marketing
  • Basic understanding of coding languages such as Python/Django, React, Redux etc.
  • 3+ years of technical project management experience in a start-up environment
  • Previous experience working as a Scrum Master is huge plus
  • Experience/familiarity with the Agile development lifecycle and story point is a plus 

Why TicketGuardian: 

At TicketGuardian, you are part of a high-performance team that focuses on driving innovation, critical solutions and building next-gen technology that will disrupt the live entertainment industry. If you are excited about massive scale, quality, performance, craftsmanship, and want a fair challenge and a leap forward, come join us! You will also enjoy:

  • Competitive Salary
  • Flexible Hours
  • Full Medical Benefits
  • Life Insurance
  • Continuous Learning Program
  • Cash Bonuses
  • Unlimited PTO
  • Fully-Stocked Kitchen
  • Fun Company Sponsored Events
  • Ping Pong = Life
  • Waterfront office in the heart of Newport Beach
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • React-NativeLibraries
    • DjangoFrameworks
    • Vue.JSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • MondayManagement
    • PipedriveCRM
    • MailChimpEmail
    • SendGridEmail

Location

Our office overlooks the gorgeous Newport Marina and is super close to tons of awesome restaurants. Take a ride down PCH and join us in #siliconharbor

An Insider's view of TicketGuardian

What’s the vibe like in the office?

The TG office is buzzing with the good energy of super brains with super great personalities! Show up ready to "own today" and be ready to laugh your way through the challenges towards a common goal of disrupting the InsurTech industry. How can the vibe NOT be awesome with the Newport Beach marina as your office view?

Aja

Executive Assistant

What's the biggest problem your team is solving?

TicketGuardian is helping platforms and organizers provide more value to the fan in all of us and in the process, improve the checkout flow so that fans and attendees can avoid financial pitfalls. We build technology that powers choice and convenience and we work with both platforms and organizers to provide a better in-and-post-purchase experience

Adam

SVP, Partnerships - Music Venues & Artists

How does the company support your career growth?

TicketGuardian deeply believes in personal and career growth. We are always on the hunt for bleeding edge technology. Through our Continuous Learning Program, our engineers are actively engaged in tech conferences, workshops, and online training programs. We believe through empowering each individual, we yield the best ideas and the greatest team!

Patrick

Head of Technology

What unique initiatives do you have that encourage innovation?

Our goal is to disrupt industries. Successful, scalable, and repeatable disruption can only come from the minds of a truly diverse team working without the historical limitations of “how it is”, or “what is supposed to be”. We have built our company to take chances, think out of the box, and celebrate fresh ideas. Come join us.

Casey

President

What kinds of technical challenges do you and your team face?

A unique challenge that our team continually faces, is the ability to have our embeddable widgets work across browsers that are constantly evolving. In order to create predictability in a not so predictable environment, we take error reporting and testing very seriously. This goes as far as supporting browser iterations that were released in 2012.

Armando

Director of Software Engineering

What are TicketGuardian Perks + Benefits

TicketGuardian Benefits Overview

TicketGuardian knows that happy employees are the best employees. Thats why we cover 100% of the costs for each of our employees Medical, Dental, and Vision plans. We also have flexible hours, standing desks for everyone, unlimited PTO, fully stocked kitchen, and lots of opportunities for professional development.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Show us those pearly whites! TicketGuardian offers a 100% employer sponsored dental plan for our employees.
Vision Benefits
We want you to have a clear vision of your future, so we offer employees a 100% employer sponsored vision plan.
Health Insurance Benefits
Health = Happiness. We have a 100% employer sponsored medical plan for all of our employees!
Life Insurance
Rest easy, TicketGuardian offers life insurance to all employees!
Wellness Programs
Child Care & Parental Leave Benefits
Flexible Work Schedule
Flex schedules for your busy life.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Take a break when you need it! Let us know when you need time off and breathe easy, you never have to accrue PTO.
Generous PTO
Paid Volunteer Time
Giving back is important - we will support philanthropy and volunteer days!
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
You can't work by the beach without a solid pair of flip flops.
Company Outings
Company celebrations, events, and paid uber rides so you can (responsibly) let loose.
Game Room
Ping pong = life
Stocked Kitchen
Plenty of snacks so that you can fuel up throughout the day.
Some Meals Provided
Catered lunches for meetings and cakes for birthdays!
Happy Hours
Have one on us in our waterfront office!
Parking
Parking permits for everyone!
Relocation Assistance
Relocation packages if you're at the wrong place at the right time.
Professional Development Benefits
Job Training & Conferences
Our continuous learning program allows you to tell us what you need to be successful in your role here!
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