Program Manager, Executive PMO

| Greater LA Area

Program Manager, Executive PMO

Project Managers are responsible for leading internal enterprise-wide projects and programs. They will manage multiple initiatives and ensure the outcomes are aligned with the strategy, commitments and goals of the organization. They will develop and use a project/program management framework, oriented toward driving results cross-functionally and with third-party partnerships.

What you'll do

  • Assemble and organize cross-functional teams to effectively execute assigned projects. This includes managing meeting cadence and driving cross-team interactions.
  • Establish goals and ensure there is a common understanding of the scope and objectives.
  • Create detailed work plans which identify and sequence the activities needed to successfully complete the project with expected impact.
  • Coordinate with cross functional team members to make sure that all parties are on track with project requirements, deadlines, and schedules
  • Identify issues, propose solutions, clear blockers and facilitate decision making discussions
  • Establish effective project communication plans and execute
  • Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget
  • Enforce discipline with teams and hold them accountable to maintaining focus and executing to the plan

What you'll need

  • Bachelor’s degree
  • 3+ years in a project management or program management role
  • Knowledge of project management techniques and tools
  • Knowledge of both theoretical and practical aspects of project management
  • Solid, recent, and demonstrable experience managing medium to large projects in a fast paced/dynamic tech environment, which required collaboration across groups and levels
  • Excellent listening, interpersonal, written, and oral communication skills
  • Strong influencing and leadership skills as well as ability to work in a team-oriented, collaborative environment
  • Effective presentation and facilitation skills to cross-functional and cross-level audiences
  • PMP or relevant certifications a plus
  • SaaS experience highly preferred

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

2018 Forbes Cloud 100 List of the Best Private Cloud Companies in the World
Best Places to Work, Los Angeles Business Journal, 2018
Inc. 5000 Fastest Growing Companies, Inc. 5000, 2018
Inc. Best Workplaces, Inc., 2018
Forbes - Next Billion-Dollar Startup List 2017

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

More Jobs at ServiceTitan Inc.75 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Sales
new
Los Angeles
Project Mgmt
new
Los Angeles
Data + Analytics
new
Los Angeles
Finance
new
Los Angeles
Finance
new
Los Angeles
Design + UX
new
Los Angeles
Data + Analytics
new
Los Angeles
Project Mgmt
new
Los Angeles
Marketing
new
Los Angeles
HR
new
Los Angeles
Developer
new
Los Angeles
HR
new
Los Angeles
Finance
new
Los Angeles
Operations
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Los Angeles
Project Mgmt
new
Los Angeles
Finance
new
Los Angeles
Marketing
new
Los Angeles
HR
new
Los Angeles
Operations
new
Los Angeles
Internships
new
Los Angeles
Project Mgmt
new
Los Angeles
HR
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Operations
new
Los Angeles
HR
new
Los Angeles
Finance
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Design + UX
new
Los Angeles
Operations
new
Los Angeles
Product
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
HR
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Product
new
Los Angeles
Product
new
Los Angeles
Developer
new
Los Angeles
HR
new
Los Angeles
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Project Mgmt
new
Los Angeles
HR
new
Los Angeles
Design + UX
new
Los Angeles
Design + UX
new
Los Angeles
Product
new
Los Angeles