Sr. Technical Product Manager

| Greater LA Area

Responsibilities

Fandango is looking for a highly motivated and detail-oriented Sr. Technical Product Manager to join our Fandango Commerce team.  Our Commerce team manages the checkout experience across multiple platforms for Fandango’s suite of e-commerce sites.  As Sr. Technical Product Manager, you will define and deliver innovative systems and services, collaborate with various stakeholders, both business and technical, and define product requirements to build and maintain a best in class commerce experience for the Fandango audience. If you live and breathe entertainment and have significant e-commerce product experience, this could be the perfect job for you.  This position reports to the Director of Product, Commerce.

 

Responsibilities:
• Define epics and user stories for multiple commerce systems and services, prioritizing backlog according to documented product strategy and business goals
• Write detailed and thorough technical requirements for developers and QA to build world class services
• Clearly articulate point of view on complex technical topics related to platform and technology in area of product responsibility. Align both technical and non-technical stakeholders on this common vision.
• Partner with cross-functional teams including Engineering, PMO, Quality Assurance, Business Intelligence, Finance/Accounting, Exhibitor Relations, Customer Service, Fraud, Ad Sales, Business Development and Product leads to unite towards a common goal 
• Guide projects through launch and post-launch with hyper-care 
• Identify customer needs, tech trends and market opportunities and deliver actionable solutions
• Define KPIs and analyze metrics to inform the success of products
• Provide product support on issues and incidents escalated into our delivery teams

 

Qualifications/Requirements

Basic Qualifications:

● Bachelor’s degree, preferably in Computer Science, Computer Engineering or equivalent practical experience

● 5+ years of Product experience, preferably in a technical product role

● Professional experience as a software engineer working in a back-end or full-stack capacity is a strong plus

● A strong understanding and passion for systems and services in digital commerce



Eligibility Requirements

• Interested candidate must submit a resume/CV through https://www.fandango.com/careers to be considered

• Must be willing to work in Los Angeles, CA

• Must have unrestricted work authorization to work in the United States

• Must be 18 years or older

• It is the policy of NBCUniversal and NBCUniversal’s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Desired Characteristics

● Ability to conceptualize products, manage and optimize them throughout their lifecycle

● An understanding of current software design patterns and principles

● Strong working knowledge of RESTful APIs, microservices, and service dependency management

● Familiar with software build, release, deployment and monitoring tools and practices

● Familiarity with test driven and behavioral driven development practices

● Familiar with distributed systems design and architecture

● Familiar with stream processing and event driven architectures

● General familiarity with common networking, infrastructure, and security fundamentals

• Experience with payment processing, credit cards and alternative payment methods such as Apple Pay, PayPal, Google Pay and more

● Effectively communicate with technical and non-technical audiences, including executive leadership

● The ability to work well in a team environment and maintain a positive and professional tone across departments, SCRUM and JIRA experience a plus

● Excellent problem solving and analytical skills with the ability to evolve the product based on research data and industry trends

● Willingness to take ownership and drive initiatives to completion

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • NodeLanguages
    • GoLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularLibraries
    • Vue.jsLibraries
    • Polymer Libraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • Oracle ResponsysEmail
    • AirshipEmail
    • Email on AcidEmail

Location

We welcome you to the posh neighborhood of Beverly Hills 90210 nestled between Silicon Beach and the Entertainment capital of the world.

An Insider's view of Fandango

What’s the vibe like in the office?

There’s a tech start-up feel immersed in a shared passion for movies; our team’s welcoming and collaborative energy truly make the culture special. The innovative office space is an extension of the amazing atmosphere generated by the people. My favorite parts are the massive movie screen and the amazing rooftop patios with beautiful views!

Megan

Associate Recruiter

What makes someone successful on your team?

To be successful at Fandango, you need to be passionate, collaborative, and have a positive attitude. All of these go hand in hand when you enjoy where you work, what you do, and who you work with. We value uniqueness and empower collective ideas to drive innovation. Individual contributions and shared support across teams result in success.

Brian

CRM Operations Manager

What makes someone successful on your team?

What would make someone successful on my team is the ability to multitask; all the while, being able to be flexible and pivot quickly to make smart decisions, business decisions. Customer service supports all of the products under the Fandango umbrella, which are ever-changing. The ability to adapt is key!

Duane

Sr. Customer Service Manager

What are Fandango Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Breakfast items available daily in the kitchen. Employees get free lunch on Tuesday, Thursday.
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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