Oh Snap!
This job is no longer active - but you can still view the details below.

Senior Product Manager

| Greater LA Area

We’re WELL and we’re the modern communication platform for the $3.5 trillion healthcare industry. Using WELL, patients engage with their healthcare teams on their schedule and based on their preferences.

We are well-funded and growing quickly. More than 20,000,000 patients use our platform to communicate with their physicians and other healthcare professionals. Our investor’s portfolios include blockbuster companies like Docusign, Intercom, Wag, Seismic and many more.

As an early employee joining our 65+ person team, you’ll have a unique opportunity to make a meaningful difference in people’s lives by improving their everyday interactions with their healthcare providers.

SUMMARY

Are you an innovative product manager who thrives in a fast paced collaborative environment and loves working with smart, driven technology teams? Are you passionate about improving patient’s lives and experience with their healthcare providers? Are you excited about building products that disrupt the multi-trillion dollar healthcare industry, accelerate our growth, and create the modern healthcare communication platform? Then WELL is the place for you. We are building the future of healthcare communication and are committed to improving patient’s lives.

Responsibilities include:

  • Support the product line life cycle from strategic planning to tactical activities
  • Develop user requirements and translate them into product solutions that satisfy customers needs.
  • Work cross-functionally with internal departments to ensure seamless delivery of strategies within the lifecycle of existing products.
  • Manage and enhance product quality, ensure ease of use, and continually evaluate product performance to improve functionality and delivery.
  • Build a deep knowledge of our market, customers, and competitors and guide product roadmap/strategy.
  • Specify market requirements for current and future products, utilizing market research and competitive analysis data, supported by on-going visits to customers and non-customers.
  • Assist in developing and implementing the go-to-market plan, working with all departments to execute.
  • Manage and prioritize a 6 month feature roadmap for specific features, in collaboration with customer success, sales, and engineering, including how it works with/leverages partner integrations.
  • Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process.
  • Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering, marketing, and sales teams..
  • Facilitate the development and implementation of product/pricing strategies and tactical plans for assigned products ensuring that customer and partner needs are being met.
  • Partner with Business Development team to manage relationships with integration partners.

REQUIREMENTS

  • Proven product management capability and strong work ethic, with a sense of urgency and the ability to get things done.
  • Experience in developing user stories and PRDs
  • Exposure to market research, GTM strategy, and competitive analysis.
  • Smart, creative, energetic, conscientious and enthusiastic with strong problem solving skills.
  • Willing to take risks and embrace a culture of learning.
  • Team player mentality with a customer-focused attitude.
  • Excellent written and verbal communication skills.
  • Self-motivated with ability to work with minimal supervision.
  • Highly organized and ability to multitask.
  • Must be able to travel up to 15%.
  • Must living in, or be willing to relocate in Santa Barbara.

Work Experience and Education:

  • Bachelors degree (or equivalent experience) in technical field.
  • 2+ years of Product Management experience in Enterprise SaaS software or equivalent
  • Prior experience working with Enterprise SaaS sales teams
  • Bonus: exposure to the healthcare industry

BENEFITS

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation / PTO
  • Located in the heart of downtown Santa Barbara
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Stocked kitchen
  • Ergonomic desk setup
  • Dog friendly office
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • PardotCMS
    • Adobe CMS
    • Google AnalyticsCMS
    • Google AdsCMS
    • SalesforceCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

Located in the heart of downtown Santa Barbara, just a 10 minute walk from the beach, and moments away from top eating and drinking establishments!

An Insider's view of Well Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Inside Sales Rep

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Integration Engineer

What makes someone successful on your team?

WELL’s Business Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Business Development Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

What are some social events your company does?

The social events WELL participates in vary from Socially Conscious to downright fun employee bonding time. Whether it's picking fruit to donate to homeless shelters or throwing an 80's themed party, WELL makes it easy to socialize outside of the office. Fantasy Football leagues, wine nights, soup kitchens, you name it, we do it!

Ali

Sr. Sales Enablement + Events Manager

What are Well Health, Inc. Perks + Benefits

Well Health, Inc. Benefits Overview

Full Health Benefits (Medical/Dental/Vision)
Generous equity package
Unlimited Vacation / PTO
Located in the heart of downtown Santa Barbara
Monthly commuter stipend
Fantastic company culture
Frequent happy hours and events
Stocked kitchen
Ergonomic desk setup
Dog friendly office

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
More Jobs at Well Health, Inc.10 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Product
Project Mgmt
Sales
Project Mgmt
new
Los Angeles
Developer
new
Los Angeles
Sales
new
Los Angeles
Product
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Marketing
new
Los Angeles
Sales
new
Los Angeles