Product Manager

| Greater LA Area

The primary focus for the Product Manager is to ensure that technology solutions meet the requirements of the Business. The product manager will work collaboratively with the Business Product Owners, and IT Product Owners and 3rd parties as necessary to facilitate roadmap definition, planning, delivery, process design, participate in the identification and resolution of Incidents and problem Root Cause Analysis, and to drive improvements across the business areas including, but not limited to, Rights, Repertoire, Content, and Supply Chain.

In addition to working with the Business Product Owners to gather and prioritize requirements, the Product Manager will work collaboratively with IT Product Owners and Business Product Owners to define product releases and articulate the requirements for the release in the form of Agile epics & stories, or other documentation as necessary. The product manager will support the Business and IT Product Owners in balancing business needs with developer capacity to ensure that the required capabilities are delivered to meet the deadlines established by the Business. The Product Manager is responsible for testing delivered capabilities and approving deployment into the live Business environment.

The Product Manager provides release notes to the Business on completed functionality and engages with users through system capability demonstrations, as well as onsite training where required.

Job Functions:

  • Participation in business requirement gathering for applications across UMGs technology portfolio.
  • Working with relevant parties to manage and prioritise developments and releases
  • Defining, improving and managing relevant processes within the business and system developments
  • Identification and resolution of Incidents and problem RCA
  • Communication with the Business on delivered system capabilities
  • Serve as a subject matter expert on one or more rights, repertoire, content, or supply chain applications.
  • Management of post-development UAT testing to ensure that functionality has been deployed to required business specifications
  • Participation as a key advisor assisting with the delivery of capabilities associated with project releases

Job Requirements:

Skills/Abilities:

  • Understands complex business problems and translates them to technical and/or process requirements.
  • Understands Agile, RAD, waterfall, and other software delivery and testing methodologies.
  • Understands how own role links to other areas and the implications of actions for other parts of the business. Recognises and uses the organisation's decision-making processes. Aligns one's own behaviour with the needs, priorities and goals of the business.
  • Presents own position confidently using logical argument to convey systemic solutions to others in a way they will understand and find most satisfactory. Takes a partnership approach aiming for a win-win outcome.
  • Shares and receives information in a polite and friendly manner.
  • Has exceptional interpersonal skills, including but not limited to, listening, written and verbal communication skills, exceptional client facing/consulting skills and managing stakeholders
  • Builds networks and relationships across the organisation and externally. Maintains and develops meaningful and reciprocal relationships.
  • Work with retailers and suppliers to integrate business processes across the supply chain.
  • Pre-empts problems, captures opportunities and takes initiative. Takes ownership for responsibilities, including actions and outcome. Proactive and quick to learn.
  • Establishes priorities and develops clear, efficient and logical approaches to meet set deadlines and to achieve goals.

Experience:

  • 3-5 years in a similar role, with education to a Bachelor Degree or equivalent work experience
  • Music industry or other entertainment industry participation preferred

Education:

  • BA/BS or equivalent experience

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SAP HANADatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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