Product Manager, Cloud Financials

| Glendale

We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product managers, designers, and product marketers works closely with our thousands of users to help make their lives easier through technology. We embrace agile development and design thinking to ship hundreds of new features every month. We measure our success based on our customer’s success. We strive for real impact.

Product Manager, Cloud Financials

ServiceTitan is looking for a Product Manager to join our Cloud Financials Product team. The Cloud Financials product team is focused on delivering delightful accounting products that help our users effectively manage their purchasing, inventory and financial processes. We are looking for someone with a strong analytical background and has experience gathering and transforming customer’s business requirements into actionable solutions. The ideal candidate will have working knowledge of accounting principles and a strong desire to build software products.

What you'll do

  • Own the product vision for Inventory Management
  • Work with clients and 3rd party partners in assessing needs, defining requirements and obtaining sign-off
  • Manage backlog of features and enhancements for clients and communicate timing and status to internal teams and customers
  • Primary liaison between the product team and internal teams (support, success, onboarding) to identify product gaps, offer creative workarounds/solutions, develop requirements, and communicate roadmap
  • Demo new features to prospects and customers, organize internal and external feedback, manage beta releases
  • Collaborate with the QA team on prioritizing product defects/bugs and providing guidance to the development team on expected behavior
  • Perform user acceptance testing for new features and collaborate with the training team on documentation efforts
  • Engage closely with our customers to understand their accounting, inventory and purchasing processes to translate those into product capabilities
  • Collaborate closely with the product design and engineering teams to deliver an extraordinary product experience
  • Drive success and adoption of your products by working closely with product marketing managers in creating internal and external launch plans

What you'll need

  • 1-2 years experience in a product management role (ideally within inventory management, cloud financials and accounting)
  • 4-year degree from a top university, MBA or related graduate degree strongly preferred
  • Working knowledge of accounting principles and accounting systems (QuickBooks Desktop, QuickBooks Online, Sage Intacct, etc.)
  • Gathering and transforming business requirements into functional product specifications
  • Strong organizational, written and oral communication skills
  • Proven ability to deliver on commitments and timelines
  • Ability to thrive in a dynamic environment and manage multiple competing priorities
  • Prior cloud computing / SaaS experience is a plus
  • Experience with agile development methodologies like Scrum is a plus

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • MySQLDatabases

Location

801 N Brand Blvd #700, Glendale, CA 91203
801 N Brand Blvd #700, Glendale, CA 91203

Insider's spotlight

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution and I would walk over to them.

Dave Avetikyan

Data Engineer

Perks of working here

401(K)
Casual Dress
Company Equity
Company Outings
Daily Meals Provided
Dental
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Stocked Kitchen
Unlimited PTO
Vision
Volunteering Opportunities
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