Product Analyst

| Greater LA Area

Description

 

LegalZoom.com is seeking a Product Analyst to join our Customer Insights and Analytics team. This position will be dedicated to a team that is responsible for supporting Customer Lifecycle Marketing and Subscription teams. You will be responsible for pulling complex data from multiple sources to craft a coherent story. 

Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, and is very motivated to learn about and support a variety of business functions.

 What you’ll do:

 

  • Effectively retrieve data from sources such as our proprietary data warehouse (using SQL), Google Analytics (using BigQuery), SalesForce, and others
  • Perform comprehensive analyses and communicate results to key stakeholders in verbal, written, and visual media (include monitoring subscriber churn, cohort analyses, and measuring business impact of product rollouts)
  • Work with Analytics Manager and Business units to create dynamic dashboards in Tableau to automate reporting and provide continued support
  • Create and update presentations for business unit leaders with summary of KPIs and commentary for previous month’s performance
  • Own regular weekl/ymonthly reporting supporting engagement and product teams
  • Provide insights and understanding to key stakeholders regarding data and analytics questions

 

 Qualifications:

 

  • Highly analytical and quantitative, with strong attention to detail
  • Excellent SQL skills and familiarity with relational database design
  • Must be an advanced user of Excel
  • Strong competency with Tableau
  • Experience with Google Analytics and SalesForce data streams
  • Ability to quickly and effectively build partnerships with stakeholders across the company
  • Exceptional communication skills and an ability to effectively present analyses to business partners
  • Bachelor’s or master’s degree in MIS, Statistics, Economics, Mathematics, etc
  • Experience in an industry with a recurring subscription model/ecommerce is a plus
  • 1-3 years of work experience in the realm of data and analytics

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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Location

Beautiful downtown Glendale, CA. Tons of restaurants and shopping.

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Perks & Discounts
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