Procore Technologies provides cloud-based construction management software to clients across the globe, helping them more efficiently build skyscrapers, hospitals, retail centers and more. You'll work with an open and optimistic team where you can have a concrete impact on the way our world is built.

Product Manager, Account & User Onboarding at Procore Technologies

As a Product Manager at Procore, you own the discovery and delivery of winning (needle-moving) products. This particular role will focus on improving clients’ initial experiences with Procore. Whether it’s a new client who is implementing Procore, or an existing client who begins using Procore more, you will craft and execute against a vision to ensure industry-leading adoption and engagement.

You will be trusted, and expected, to accomplish the above, in concert with your dedicated UX & Engineering counterparts. To do that, you’ll: meet with customers in their native environments, solicit feedback from internal market-facing teams, partner with executive and strategy teams, and participate in daily standups and releases with UX & engineering. Altogether, it’s a dynamic, modern, fast-paced role, where no two days are ever the same.

This position is based at our headquarters in Carpinteria, CA on the bluffs overlooking the Pacific Ocean. We’re looking for someone to join our team immediately.

Responsibilities:

  • Perform customer interviews to discover market problems
  • Review internal procedures and workflows to identify existing problem areas
  • Work with internal sales & customer service teams to receive feedback, and communicate product direction.
  • Collaborate with executive and strategy teams to understand business objectives.
  • Build and communicate product roadmap.
  • Collaborate with UX Designers to define and validate solutions
  • Prioritize which products and features your team will build
  • Collaborate with Engineering and QA to ship your product
  • Evangelize and train implementation and support teams on new experiences
  • Monitor, measure and course correct as dictated by impact analysis and metrics, including behavior, SaaS metrics, etc.

Qualifications:

  • 2-3 years prior Product Management experience at a software company
  • Passionate about delightful new-user experience
  • Possess great communication skills, both written and verbal
  • A great listener - Product Management is more about listening than talking
  • Curious by nature - interest in the way people think and in human behavior
  • Strong critical thinking skills, demonstrating ability to analyze and break down problems into components
  • Skilled at solving problems, in all kinds of creative ways
  • Strong leadership skills – you’ll need to rally your team to follow your vision
  • Science, Technology, Engineering or Mathematics (STEM) Bachelor’s degree or equivalent experience
  • Prior experience in productizing new user experiences desired
  • Prior experience in the construction industry is a plus

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. To learn more about our team, click here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.

Company Reviews

Procore continues to enamor me with their level of trust and autonomy; I have the freedom and support to address any need that I identify.
Melch Chun
Senior Software Engineer
at Procore Technologies
I feel so lucky to be part of a great company that genuinely values employees and has created an unparalleled environment where one is empowered to do great things!
Peter Schmidt
Account Executive
at Procore Technologies
Procore isn't just a job, it's an opportunity to grow. Everyday I am challenged to solve real-life problems by collaborating with a great group of people.
Tiffany Tipton
QA Analyst
at Procore Technologies
The support we have for each other is what keeps me coming back every day. We pull for each other and work together to make this the best construction PM solution in the world.
Michael Cola
Software Engineer
at Procore Technologies
Procore is full of talented, hardworking individuals. I am inspired to go above and beyond and do my best work!
Cristi Williams
Systems Operations Manager
at Procore Technologies
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Why work with us
At Procore we have worked hard to create and maintain a culture where you can own your work, and are encouraged to try new ideas, all while in an open, collaborative environment. You'll have the opportunity to work with a great group of people, mentor others, and grow with Procore.
Culture
Our culture is based on our three values: Openness, Optimism, and Ownership. Check out our Instagram for a peek at what working for Procore looks like: https://www.instagram.com/procorejobs/
Perks & Benefits
Summer concerts at the Santa Barbara bowl
Medical, dental, vision
Life insurance
Happy hours
Unlimited paid vacation and sick time
Stock options
Car washes available onsite
Friends & family events
Catered Wednesday lunches & $5 lunch options for delivery
Continuous employee development & learning opportunities
Dog-friendly offices
In-house gym, yoga classes, TRX classes, & bootcamp
Procore bikes to ride into town
Cold pressed juice delivery

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