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Senior Manager, IT

| Greater LA Area
Rival is building the technology platform for the most coveted live events on the planet. With investment from Andreessen Horowitz, Upfront Ventures, teams from major sports leagues around the world, and tech leaders from some of Silicon Valley's most innovative companies, Rival helps teams make more money, gives fans fair access to amazing experiences, and keeps the environment safer for everyone.
Live event ticketing is one of the few remaining industries that has not been meaningfully changed by technology in 30 years, because it's a difficult problem to solve. We are using leading edge technologies to build a large-scale platform that solves the many challenges of bringing millions of fans together for the music and sports that they love. We are a team of passionate and talented engineers, product managers, designers and operators who have come together to build something the right way from the ground up.
As Rival grows, we are looking for people who are passionate about building things, solving tough problems, learning fast and who value open communication and collaboration. You will be joining us in our dog-friendly Playa Vista office in the heart of the LA tech community. Rival offers competitive benefits including medical, dental, vision, and unlimited PTO.
About the Role
At Rival, we are deeply committed to the success of our clients, fans, and employees. This is the first dedicated Information Technology role at Rival, and will play a pivotal role in both managing our Platform's IT footprint within major entertainment venues as well as at Rival HQ. You will lay the scalable and secure foundation for our technology deployments, network connectivity, and other IT elements critical to Rival's success.
You are an experienced IT manager who has lead many large scale, remote device deployments from initial planning to successful operational management. You understand the complexities of both Enterprise and consumer-facing technology deployments, and are excited about both hands-on IT work as well as managing fast-paced and dynamic projects. You are comfortable working both with Rival's clients as well as forming deep internal partnerships with Rival's engineering, product management, and finance functions.
If you are excited at the prospect of managing the critical technology involved in delivering amazing live event experiences to millions, then this is the opportunity for you.
In this role you will:
Architect and Lead Critical Partner Device Deployments
- Manage the full lifecycle of large, remote device and computer deployments used for critical business needs
- Partner with engineering, product, and security leads on Rival’s Access Management platform to ensure high availability and reliability of deployed Android hardware and software in our Partner’s venue facilities
- Lead hardware procurement, hands-on deployment, remote management, maintenance, auditing, replacement, upgrades for Rival's technology deployments at Partner venues
- Manage and coordinate on-site support and issue resolution
Support Rival team members both at Rival HQ and remote locations
Implement networking, hardware, and security best practices for fast-growing corporate office and remote work environments
IT Planning
Define and implement processes for hardware / software purchase, upgrade and replacement cycles
Manage capacity and technology needs to scale with Rival’s growth

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please do not include these in any public listings.

 

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Playa Vista, CA 90094

An Insider's view of Rival

What’s the vibe like in the office?

Our office is laid-back, collaborative, and fun. We're passionate about live events, so we always have concerts or classic sports games playing in the background while we work. We welcome real-time feedback and open communication, so you can always find the team meeting outside on our deck or walking to grab coffee in our Playa Vista neighborhood.

Melissa

Team Operations Manager

How do you collaborate with other teams in the company?

While there is a strong sense of ownership, no one is possessive and everyone is willing to help you when you hit a speed bump or need guidance along the way. There is a real sense of respect across the team from executives down to the most junior employee.

Alex

Senior QA Engineer

What are some things you learned at the company?

Rival has taught me a ton about business strategy. As an academically-minded engineer, I've always seen business as a place to apply new ideas. But our executive team’s candor has given me a new level of understanding. The context adds a layer of meaning to my work, and it helps me make better technical decisions.

Chad

Staff Engineer

What is your vision for the company?

To bring the magic of tech to the most iconic consumer experiences on the planet - sports and music - and be an agent of change for an industry that badly needs it. Fandom and passion for what we do is in our blood. I want Rival to be a place that lets our people thrive, do their best work and transform the world around them.

Ann

COO

What's something quirky about your company?

We have every flavor of La Croix stocked in the fridge daily and our snack game is ‘100’. Also, we name our development environments after our dog friends, who often roam the office and brighten everyone’s day!

Cait

Product Manager

What are Rival Perks + Benefits

Rival Benefits Overview

Rival respects your whole life. Whether you’ve got kids or you’re a dog parent or you direct musicals (yes we do all that), we know there’s more to you than work. Here are some of the ways we support our squad:

* Medical, Dental & Vision benefits with generous employer contribution
* 401k
* Dog-friendly office in sunny Playa Vista
* Fully subsidized lunch and dinner
* Flexible PTO
* Friendly and focused work environment

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers 85% of expenses.
Vision Benefits
The vision benefits plan covers 85% for annual eye exams with $30 for glasses and contact lenses.
Health Insurance Benefits
Rival's health insurance policy covers up to 85% of premiums for employees and their dependents
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Rival provides employees with a flexible work schedule that includes flexible start times.
Remote Work Program
Family Medical Leave
Employees are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
We live for LIVE and try to catch a game or concert together at least once a quarter
Free Daily Meals
Stocked Kitchen
Happy Hours
Happy hours are hosted regularly
Parking
We offer employees Free on-site garage parking.
Pet Friendly
We love our office pets!
Relocation Assistance
Our relocation assistance plan offers a maximum reimbursement of $15,000.
Professional Development Benefits
Promote from within
Customized development tracks
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