Learning & Development Manager

| Greater LA Area
NEXT is a venture-backed company boldly taking on the challenge of digitizing the $800B freight trucking industry. Our technology is transforming the way shippers and truckers engage and communicate by creating a platform where shippers can instantly find truckers with capacity and have real time tracking updates and transparency with the movement of their freight throughout the entire shipping process.
 
NEXT was founded by Lidia Yan and Elton Chung with over 20 + years of experience in logistics and technology. We have raised a total of $125M from investors like Sequoia and Brookfield. We have assembled a team with experience from companies such as Airbnb, Uber, Amazon, Snap, Kareo, GoFundMe, CH Robinson and JB Hunt. Come join us as we innovate the transportation industry.
We are looking for a creative, influential, people-centric L&D Manager to join our team and take our incredible employees to the NEXT level. You are an experienced, hands-on learning & development professional with proven success and the innate ability to build culture and engagement as well as develop programs and content that will resonate with all employees. You are passionate about helping people learn and grow.
As the first L&D member of the organization, you will create the employee development strategy from scratch to drive culture and meet programming, curriculum and training opportunities. If you are someone who thrives in ambiguous environments and loves building from the ground up, this is the opportunity for you! 
Responsibilities will include, but will not be limited to the following:
- Design and deliver an employee development strategy that incorporates ongoing assessment, change management methodologies, learning technologies, tracking and evaluative measures
- Consult with Executive team, HR team and business leaders to successfully build culture and facilitate employee engagement through the introduction and integration of company mission/vision and values
- Establish, implement, and manage training schedules and calendars for technical and soft-skill employee development, safety programming, new hire onboarding, leadership development, diversity and inclusion and general employee engagement programs aligned with business needs and priorities
- Design and develop training content and materials that incorporate adult learning and instructional design principles
- Develop job aides and support materials to reinforce learning objectives and employee capabilities
- Ensure diversity of delivery methods, including in-person, bilingual options, webinars, eLearning, podcasts, cohort programs, etc., to meet the diverse learning needs of our employees
- Identify and engage external consultants/vendors as needed, including directing and monitoring their work
This role will report directly to the VP of People.

What You’ll Do:

  • Design e-learning courses, career/contingency plans, workshops and more
  • Collaborate with key stakeholders and teams to identify training needs
  • Create a framework to scale training programs as the organization grows
  • Define and communicate KPIs to measure the overall success of the programs and identify opportunities for continuous improvement based on company needs and feedback
  • Partner with internal SMEs to effectively create and facilitate content
  • Conduct seminars, workshops or individual training sessions as needed
  • Create, design and implement the following employee programs:
  • New hire onboarding for the first 90 days
  • Employee lifecycle
  • Reward and Recognition
  • Culture building/employee activities
  • Training and safety
  • Internal mobility
  • Internship program
  • Support growth of leadership development programming, including sourcing custom programs as needed
  • Support managers in the development of their team members through career pathing and contingency planning

What You’ll Need:

  • 5+ years proven experience as an L&D Manager, Training Manager, Organizational Development or similar field
  • Ability to apply adult learning principles to effectively engage an audience with impactful facilitation
  • Superior writing and presentation design and delivery ability, utilizing a variety of mediums
  • Familiarity with e-learning platforms and best practices
  • Ability to measure individual and organizational learning, KPIs, and ROI
  • Ability to facilitate engaging training sessions for groups of varied skill levels
  • Excellent written and verbal communication skills with high emotional intelligence, and executive presence.
  • Proficient in Learning Management Systems (LMS)
  • Excellent communication and negotiation skills; sharp business acumen
  • Ability to build rapport, develop and maintain professional relationships across the business and with and vendors
  • Bachelor’s Degree in Business, Education, Organizational Behavior or a related field
  • Professional certification a plus

What You'll Receive:

  • The ability to be a part of a fast-paced growing company where you can build from the ground up.
  • An opportunity to join a company that is disrupting an old school industry and continue to make it successful. 
  • Career growth! 

What We Offer:

  • Competitive salary
  • Full medical, dental and vision benefits, 401k w/ company match
  • Vacation and Holidays
  • Casual work environment
  • Dog friendly office
  • Flex hours (we know SoCal traffic)

NEXT is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected]
To all recruitment agencies: NEXT does not accept agency resumes. Please do not forward resumes to our jobs alias, NEXT employees or any other organization location. NEXT is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM

Location

With easy access to the 105 and 710 you can easily hop on and off the freeway! *In May 2019, we will be moving to offices in El Segundo*

An Insider's view of NEXT Trucking

What’s the vibe like in the office?

“Seeing the owners work just as hard and being present in the office inspires me to reach for higher goals.”

Sahar

LTL Senior Executive

What's the biggest problem your team is solving?

“I look at our product as something that goes way beyond the technology itself. Creating the optimal carrier experience means getting close to our users and understanding their needs. There’s no better feeling than finding a solution that not only drives growth, but also makes drivers’ jobs a little bit easier and little bit more delightful.”

Brian

Product Manager

What makes someone successful on your team?

"As a designer, one of the most important parts of being a successful designer is to always consider the system. We’re designing a system that spans online and offline so it’s critical that you think about how each piece fits into the system as a whole."

Cole

Director of Product Design

What is your vision for the company?

“We want to change the industry by streamlining the process for drivers to book loads and manage their trucks/fleets in an easy process so that they take a little bit of stress off their plate and enjoy what they do to the fullest.”

Eddie

Sr. Transportation Representative

What is your vision for the company?

"My vision is to be a transparent transportation company. We want to be the advocates for carriers, both big and small."

Corey

Carrier Rep

What are NEXT Trucking Perks + Benefits

NEXT Trucking Benefits Overview

Competitive base salary, bonus + equity
Full medical, dental and vision benefits 401k w/ company match
Vacation and Holidays
Dog friendly office
Remote friendly
Company trips

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
NEXT's 401(k) retirement plan matches up to 5% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
NEXT offers stock options that vest over a three-year period.
Vacation & Time Off Benefits
Generous PTO
NEXT's vacation policy includes two weeks paid time off for all employees and up to three weeks off for tenured employees of five years or longer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Pet Friendly
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