Learning & Development Associate

| Santa Monica

Organizes, creates, and facilitates delivery of employee & contractor training initiatives using varied learning methodologies including classroom training, blended learning, job aids, experiential learning, and e-learning, all with a primary focus of developing employee skills to improve the quality of customer interaction and outcomes.  Prepares training content and materials to be presented. Conducts follow up and maintains records of training activities. Tracks employee progress and analyzes program effectiveness. Participates in the design and development of training materials. Designs and develops in-house training materials using various media. Prepares and supports staff to perform their job duties. Works with operations management team to identify training opportunities, and partner with operational supervisors and managers in the delivery of training.

 

Requirements:

  • Bachelor’s degree in related area or the equivalent combination of relevant education and experience (four years’ direct relevant experience is equal to a Bachelor’s degree)

  • Minimum two years’ professional experience leading cross-functional projects, meeting relevant timelines and project goals.  

  • Travel required, at least 25%

Special Skills Required to Perform this Position:

  • English grammar, punctuation, and mechanics

  • Very strong skills with presentation design and delivery

  • Basic skills in Microsoft Outlook and Excel

  • Comfort working efficiently and on-schedule on multiple projects with competing priorities

  • Demonstrated ability to effectively communicate to a variety of audiences (verbal and written)

  • Copy editing content for errors, style, accuracy, and meaning

  • Ability to set effective priorities, handle multiple tasks, problem-solve, analyze and interpret data, be detail-oriented

  • Ability to work effectively within a diverse, cross-functional team across multiple sites

Preferred Skills for this Position:

  • Knowledge of training delivery best practices

  • Experience creating and delivering leadership development training

  • Experience with Adobe Captivate and Prime, preferred

  • Experience with PDF creation/editing software is desirable

  • Knowledge in eLearning course authoring is desirable

  • Experience with LMS functionality is helpful

  • Experience designing and creating self-directed e-learning courses and converting existing in-class training materials to e-learning

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SequelLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • AirtableManagement
    • WordpressCMS
    • MailChimpEmail

Location

1411 5th St., Santa Monica, CA 90401

An Insider's view of Renew

How would you describe the company’s work-life balance?

This has by far been the best work-life balance I have experienced in a professional setting! It's a little cliche to say work hard play hard, but its so easy to do when you're helping solve a problem you're passionate about with a crew you truly enjoy being around.

Brooklyn

Operations Manager

What's the biggest problem your team is solving?

The biggest challenge for my team has been giving the customer an accurate estimate of their prescription drug costs. Unlike other insurance, medicare plans’ drug prices change over the year. We take government data, third-party vendors, and in-house research to calculate the monthly costs, which gives more clarity to a confusing pricing system.

Mike

Senior Developer, Back End

How do your team's ideas influence the company's direction?

Our most valuable asset is the people who work at Renew. We welcome and encourage ideas from everyone--both informally and through formal cross-team syncs and offsites. We are operating in a space with so much potential where so little has been done, making it ripe for reimagination.

Kevin

CEO

What are Renew Perks + Benefits

Renew Benefits Overview

In addition to healthcare, wellness, and gym benefits (and an unlimited vacation policy!), Renew offers a variety of perks that aim to bring our team together, including providing lunch three days per week, hosting regular team outings, and other fun extras like cell phone bill reimbursement and a company-wide subscription to the Breeze Bike Share program.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Free lunch 3X a week!
Happy Hours
Parking
Fitness Subsidies
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