IT Manager

| Greater LA Area
Team and Role Overview:
Manager to join our growing team at our headquarters in Los Angeles. As IT Manager at Relativity, you will be responsible for all areas involving IT operations and support. Your approach will bring together the best of leading a small team of DevOps and IT technician resources, and being hands-on in solving technical problems for all Relativity employees.
You are passionate about technology and people, and bring a thought leader mindset to all automation, infrastructure, and support challenges. You are able to investigate and resolve technical problems yourself, while setting priorities and providing guidance to a team that supports a rapidly growing, multi-site organization. You will manage and grow the IT operations team at Relativity, and report to the VP of Operations.
The Mission/Outcomes and Objectives
To help us revolutionize the way rockets are built and flown, as the IT Manager at Relativity, you will:
• Manage Relativity’s IT Operations (helpdesk, system administration, infrastructure) to deliver a seamless employee experience
• Establish and continuously improve processes and standards to ensure IT addresses all needs and operates resource-efficiently, and at scale
• Ensure that Relativity has the IT infrastructure in place to meet its aggressive growth targets, and meets flexibility, reliability, and cost targets
• Partner with our Enterprise Architecture and Infrastructure/DevOps resources to implement solutions that meet all critical functional needs, and optimizes the trade-off between buy and build
• Establish information security standards and metrics, and ensure consistent success meeting information security targets, while continuously trading off usability and security
• Oversee definition and implementation of a highly functional, multi-site IT infrastructure strategy, spanning all of our current and future sites
Candidate Profile
To be successful in this role, you should have 5+ years of experience in IT management, ideally in a small-to-midsized, high-growth environment at a technology company. Prior experience working across various IT systems, applications and infrastructure, and a deep passion for support operations are critical. You have proven in past roles that you can take existing IT processes and systems, and elevate their performance, to create positive impact from day one. 
As a leader within our IT organization, you are always exploring ways to improve your team’s results-effectively engaging with functional experts to establish IT project plans, and show outstanding customer orientation by providing support and guidance to all user groups. You thrive in ambiguous environments, are passionate about building structure from scratch, and have a relentless focus on excellent results. On a day to day, you are able to triage short-term fixes while developing long-term, cost effective solutions.

Minimum Skills & Competencies

  • BSc/BA in information systems, network engineering, or related field and 5+ years of IT Engineering/Operations experience.
  • Experience as an IT lead/manager in a startup or other dynamic, high-growth company environment.
  • Expertise in system administration (preferably, Windows, Atlassian, various cloud services), including analysis, implementation, and evaluation of technology infrastructure and systems.
  • Exceptional written and verbal communication skills - including the ability to communicate with people in multiple locations in a high-touch, personalized manner.
  • Demonstrated experience engaging with vendors and outside contractors to meet organizational objectives.

Preferred Skills & Competencies

  • You bring a thought leadership mindset to the table to support a high performance and growth environment, and operate highly effectively at the tactical level
  • Experience with a scripting language or other programming languages.
  • Experience implementing solutions with a low barrier to entry to for all company staff.

This position must meet Export Control compliance requirements, therefore a United States Person as defined by 22 C.F.R. § 120.15 is required.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Location

Relativity is located near LAX in an industrial complex where we take up 4 buildings. We are easily accessible from the 405, near Randy's Donuts!

An Insider's view of Relativity Space

What are some social events your company does?

Every month, we celebrate our new hires (we even fly in new hires from other offices!) by going out to the Yardhouse for dinner. It's great to share a meal and get to know each other outside of the office!

Nat

Lead Recruiter

What is your vision for the company?

We are creating an entirely re-imagined process to iterate and scale rockets quickly, eventually helping to build the future of humanity in space.

Tim

CEO and Co-Founder

What are some things you learned at the company?

I've never been at a company before that has so valued recruiting and the candidate experience in all stages of the interview process, from initial contact to even past onboarding. Everyone here respects each others' time and takes hiring very seriously. We have a high bar, but that means we've also cultivated a very talented team!

Samantha

Talent Operations Coordinator

What are Relativity Space Perks + Benefits

Culture
Friends outside of work
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We provide 5 tiers of coverage through Anthem--2 of which are almost completely free for employees.
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Relativity Space provides equity to all full time employees, vesting over a 4 year period.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Relativity Space offers 20 days of PTO
Paid Holidays
11 holidays--federal, and company wide
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Relativity Space has quarterly off sites reviews, monthly celebration dinners, and regular social events
Stocked Kitchen
A wide variety of snacks are provided
Some Meals Provided
Weekly lunches for lunch and learn, all hands, and new hire lunches are provided
Happy Hours
Bi-weekly happy hours/socials
Parking
Assigned spots in the lot specifically for Relativity Employees!
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Every other week, we host a lunch and learn to get learn about the exciting work other teams are doing!
Paid industry certifications
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