Global Operations Manager
We are reinventing global trade.
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.
With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.
As we enter our next phase of growth, we’re looking for pragmatic, customer-centric Global Operations Managers to join in a player-coach capacity. Help us solve real-world problems while streamlining the inefficient industry of global trade.
What you’ll do:
- Serve as the face of Flexport for a book of clients - you succeed when they do;
- Implement strategies to manage international supply chains;
- Hire, train, and develop Operations Associates;
- Identify and implement rate management strategies;
- Shepherd clients through the complexities of international trade; and
- Lead a squad in partnership with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.
What you’ll need:
- BA/BS Degree;
- 4 years of experience in Logistics, Freight Forwarding, or Supply Chain; or 5 years of experience at a top consulting or investment banking firm
- Strategic thinking and ground floor execution - no job is too big or too small;
- Excellent communication, interpersonal, and organizational skills;
- An obsession with client happiness. You succeed when they succeed;
- The desire to lead, train, and develop up and coming industry talent.
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
Where you'll work:
We’re not far from the country’s busiest port (LA/Long Beach), and we manage our own warehouse — basically, we have an amazing opportunity to improve and streamline processes at destination. We eat great food, host tons of fun events on our patio, and bring our pups to work.
Investing your time with Flexport means having an immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.
Join us to solve real-world problems while shaping the future of global trade.