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Front Desk Receptionist

| Pasadena
Our Story, Our Vision
Since 1996, iHerb has continued its mission, built on providing a wide selection of health and wellness products to individuals around the globe at a reasonable cost. iHerb remains vigilant in its pursuit to ensure it maintains an expansive selection of over 30,000 online products to its customers. We are continuously innovating and expanding, committed to bringing the best in healthy products around the world. Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products.
Come Join Our Team!
iHerb is a fast paced, fast growing company looking for a candidate that is up to the task! The Front Desk Receptionist is someone that has high, positive energy and a passion for getting to know the iHerb team! We are looking for someone with AMAZING organizational skills, reliable, and up to take on any new task or project that comes their way! If you are looking to really make a spot for yourself in a fast paced and rewarding atmosphere, make sure to submit your resume!
View our LinkedIn!
View our Careers Video! 

Job Summary:
The Front Desk Receptionist will provide general administrative support to the management team and office staff located in the position's assigned office. This position requires an enthusiastic and highly motivated individual who can work autonomously and as part of a team. The core functions of this position will efficiently streamline continuous and ad hoc duties as they relate to individual projects.
Job Expectations:
  • Provide administrative support to all departments in the form of projects and tasks as assigned
  • (Based upon location) Prepare new hire orientation packets and “swag” bags of iHerb items
  • (Based upon location) Contact Safety & Security Supervisor to assign new hire security badges
  • Enter confirmation of packing slips into Netsuite system for procurement confirmation
  • Warmly acknowledge visitors, vendors and potential candidates as a professional front-office representative for the company, ensuring the appropriate team member is notified accordingly
  • Maintain the professional appearance of the lobby and reception area
  • Receives and handles incoming deliveries and packages
  • Maintain confidentiality with sensitive information, documents, e-mails and in handling team member’s information
  • Receive, sort and distribute incoming mail, manage any outgoing mail and overnight packages using iHerb contracted delivery services (e.g.,UPS, DHL)
  • Ordering of all food and office supplies
  • (Based upon location) Oversee the office porter, ensuring he/she is stocking and maintaining inventory, keeping storage areas and kitchens on both office floors stocked and organized
  • Schedule and maintain meeting calendars and conference rooms
  • Receiving mail and other duties needed to transfer items between other company locations
  • Assists with the necessary communication and follow-up regarding building maintenance and housekeeping requests to the property management company and vendor for timely resolution
  • Coordinate and order meals, snacks for lunch meetings related to training, management meetings, team member events and monthly birthday/anniversaries
  • Make travel arrangements for executives and management
  • File papers and documents into appropriate files in an organized manner
  • Updates bulletin boards, required posters, and CCTV application
  • Make photocopies, fax documents and perform other clerical functions
Knowledge, Skills and Abilities:
Required:
  • Proficient in managing multiple calendars consecutively
  • Excellent organization skills and ability to multi-task
  • Excellent dependability is a must
  • Ability to meet deadlines in a fast-paced quickly changing environment
  • Ability to independently troubleshoot and provide solutions
  • Excellent interpersonal skills
Equipment Knowledge: 
  • Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with cloud-based systems for record retention
Experience Requirements:
Generally requires a minimum of one (1) to three (3) years of front office, receptionist and general office administration.
Education Requirements:
Associates Degree in Business Administration preferred and/or equivalent years’ experience or a combination of education and equivalent work experience.
#LI-SS
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Location

Pasadena is known for it's charm and sophistication with the best night life, restaurants and bars this side of L.A! - Technology roles in Irvine, CA

An Insider's view of iHerb LLC.

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”

Christopher

Junior Software Developer I

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”

Alina

Senior Software Developer I

How does the company support your career growth?

"Everyone here is so brilliant. The teams are open and receptive to questions and work with you by providing constructive feedback, in addition to the camaraderie that supports consistent learning and development."

Kristine

Junior Software Developer I

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”

Alireza

Director of Software Development & Platform

What's the biggest problem your team is solving?

"The problem my team is currently solving is how to integrate robots into the warehouse. iHerb recently brought on a new team of engineers to design the robots and my team will be interfacing with them. This will involve a range of sub-problems from path finding for robot navigation to dynamic location management."

Ian

Software Developer II

What are iHerb LLC. Perks + Benefits

iHerb LLC. Benefits Overview

Perks include snack and beverage stations, on-site gym's, video arcade rooms, sand volleyball court, team happy hour and networking events and etc...iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing 75% or more of the monthly costs associated, regardless of one's level of coverage.

Culture
Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb provides both short and long term disability coverage for it's Team Members.
Dental Benefits
iHerb provides both a DHMO and PPO thru Cigna Dental
Vision Benefits
Health Insurance Benefits
iHerb contributes 75% or more to the monthly costs associated with health plans ranging from Blue Shield's HMO, HMO+, PPO and HDHP.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 life/AD&D policy. In addition, Team Members have the option to elect additional life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election. This is a "Safe Harbor" plan, absent from a vesting period , therefore the money that iHerb contributes is yours from day one.
Company Equity
iHerb provides a generous Profit Sharing and Phantom Unit Plan that provides equity to employees based on a minimal vesting period.
Performance Bonus
iHerb's annual discretionary bonus program is generous to say to say the least! Bonus plans are aligned with the individual and overall success of the company and Team Member.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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