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Director of Training

| Greater LA Area
Appetize Technologies, Inc. is looking for a stellar Director of Training based in Los Angeles to join our growing Operations team. This role will drive the creation of a world-class Training Certification Program for a blend of power users, partners and internal team members with the goal of enabling the knowledge and tools needed to properly implement, support and evangelize the Appetize product suite. You will be responsible for driving the creation of a polished and cohesive certification program to facilitate our growth in current markets and expanding into new verticals ultimately driving overall client satisfaction.
Responsibilities:
  • Develop and maintain a world-class Appetize Platform Certification program
  • Work with the Support team to maintain the Appetize knowledge-base and documentation repository
  • Directly manage Training team members
  • Drive training/certification plans and schedules for clients, technology partners, implementation contractors, and internal team members
  • Work closely with Appetize Product Management and Product Marketing to develop training materials and procedures for new product offerings
  • Contribute to the development of training and education strategies
  • Build relationships and influence others to get things done and drive decision making
Key Skills/Requirements:
  • Experience developing and delivering a technology/SaaS training or certification program
  • Experience developing training curriculums in a Saas environment 
  • 5+ years of Training Leadership within a SaaS company or Technology Consulting firm
  • 5+ years planning, managing and delivering education initiatives
  • Experience developing a training lab, delivering online and in-person training
  • Excellent teamwork skills including written and verbal communication skills
  • Willingness to complete a moderate amount of travel to client sites
  • Bonus: Experience with Point of Sale (POS) systems
About Appetize: Appetize, the Los Angeles based Point-of-Sale technology company, is serving its modern ordering and payment technology to over 400 enterprise businesses. We're a a fast-growing and disruptive technology company that is steadily replacing legacy point of sale systems in the sports and entertainment, education, and professional industries. Appetize marquee venues including, Madison Square Garden, US Bank Stadium, University of North Carolina, and the San Jose Convention Center. Appetize redefines the ordering and payment process through its POS, handheld, kiosk, and inventory products for operators, as well as its mobile ordering platform for fans. For more information, visit www.appetizeapp.com.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PHPLanguages
    • PythonLanguages
    • ReactLibraries
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • PardotEmail
    • SalesloftEmail

Location

6601 Center Drive West , Los Angeles, CA 90045

An Insider's view of Appetize

What’s the vibe like in the office?

I started at Appetize when it was (literally) in a garage as one of the first 10 employees. Even as the company nears 200 employees, it has never lost its startup charm. Everyone up the ladder is approachable and truly fun to be around – both inside and outside of work. It’s my first job where I don’t know how many hours are left in the day!

Mike

Operations Product Manager

What makes someone successful on your team?

Someone who will take initiative, ask questions, be excited about learning, and have innovative ideas while keeping company goals in mind. This does not come from putting in long hours, but from putting in meaningful and productive time to work on projects that are priorities not only for the short-term but the long-term success of the business.

Courtney

Controller

What are Appetize Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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