DIRECTOR OF COMMUNICATIONS

| Santa Monica

So, what does a TaskUs Director of Communications really do? Your role was designed to bridge the gap between who we are externally to the market and internally with our employees. Reporting into our VP of Marketing, you will be strategically positioned between talent acquisition, employee engagement and client acquisition, while handling all internal and external brand communications. This includes working closely with our legal team to ensure we’re compliant while reviewing, drafting and editing various communications materials. Your achievements are gauged not on hours worked, but on the overall improvement of our company communication scores.

You are an expert communicator who loves partnering with various teams and departments. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence. You’re strategic and resourceful. You’re passionate about making the world a better place. You like being held accountable for your own results. You also pride yourself on your ability to provide world-class service and satisfaction.

  • Internal Communications
    • Translate global and corporate initiatives down to employees
    • Build, scale, lead and improve all global internal communications
    • Develop a company-wide communications strategy to help engage employees in TaskUs’ mission, vision and values
    • Support HR initiatives that influence and guide employee experience and feedback
    • Develop and execute communication plans, strategic initiatives and creative campaigns to inform and engage employees across the company through a range of internal communication channels (digital, town halls and multi-media assets)
    • Conceptualize and develop messaging and assets informed by broader company priorities and strategies
    • Work alongside HR, Recruitment and Marketing
  • External Communications
    • Develop, promote and manage communication standards
    • Work closely with PR team to ensure consistency in voice and message internally
    • Crisis communication
    • Develop stance of key initiatives
    • Keep standard media responses up to date
  • Executive Support
    • Executive communication and thought leadership
    • Executive social media and online profile management
    • Oversee communication and engagement strategy for senior leadership across several business teams
    • CEO attributed communication

Requirements:

  • 7+ years of professional corporate communications or public relations
  • Strong writing, speech writing, research and editing skills
  • Previous experience developing content for formal remarks, online content and emails
  • Ability to create documents quickly and communicate effectively under pressure
  • Ability to serve as a strategic thought partner
  • Ability to translate complicated concepts into clear, compelling language for various audiences
  • A highly collaborative approach
  • Ability to manage constantly changing priorities
  • Excellent interpersonal skills and ability to deal effectively with people at all levels of the organization
  • Bachelor’s Degree in Communications, PR, or Marketing
  • Experience dealing with various media requests and content moderation
  • Experience working in hyper-growth companies
  • Ability to travel up to 25% annually

Nice To Haves:

  • BPO experience
  • Familiarity with Hootsuite, Salesforce, or any other marketing and PR application

About TaskUs:

TaskUs provides next generation customer experience that powers the world’s most disruptive companies through the partnership of amazing people and innovative technology.

We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale.

Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal and San Antonio Business Journal.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past six years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines. 
 

TaskUs, Inc. is an equal opportunity employer.

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Location

3221 Donald Douglas Loop S, Santa Monica, CA 90405

What are TaskUs Perks + Benefits

TaskUs Benefits Overview

*Dog friendly office – we even have a dog park within walking distance of our office!
*Competitive health benefits
*Annual professional development stipend
*Laundry, wellness, cellphone & home internet reimbursements
*401K Match
*Unlimited PTO & flexible working hours to keep you recharged
*Work from home and summer Fridays
*Weekly lunches & a fully stocked kitchen / fridge
*Mindfulness meditation lessons
*A completely employee centric culture
*Relentless focus on experimentation 

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
We even offer pet insurance!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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