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Music Licensing Associate

| Santa Monica

Killer Tracks (a Universal Music Publishing Group entity) has been an industry leader in Production Music for Media since 1989. With 40 active libraries and over 180,000+ active tracks in every genre, Killer Tracks is guaranteed to have a solution that the music needs of our clients. Killer Tracks is here today because of amazing clients and we pride ourselves on providing only exceptional service. Killer Tracks commissions award winning artists and composers to create music spanning across all genres of music to support for film, television, advertising, digital media, gaming and more!

Job Functions:

This position assists with driving revenue through administrative support for the Music Licensing team.

Provide Administrative and Operational Support by assisting and processing any client and account executive requests.

  • Research Client (s) existing and potential work references to determine music needs
  • Continue to build and nurture any new / current relationship with all clients, while providing first class customer service.
  • Providing frontline support and resolution for any / all customer service issues, and serving as back up support for Music Licensing Executives and other Support team members when they are out of the office.
  • Other duties include generating reports and completing special projects as needed.
  • Adhering to all company compliance standards and policies and taking all the required training as requested.

Leads

  • Entering, searching and/or distributing leads to the Sales team in a timely manner. Ensuring the Lead tracker and CRM is updated accurately and in a timely manner.
  • Research music user contacts/decision makers for Music Licensing Executives

Contract / Account Management

  • Serving as a liaison between clients and other supporting departments.
  • Processing and managing contracts /needledrops for billing, escalations, marketing materials distribution and other requests.
  • Contacting clients to ensure they are knowledgeable / trained on the company's available resources. This is for specific or adhocrequests.
  • Responsible for obtaining all required approvals as it relates to processes.
  • Sending music tracks to clients and providing copyright information as needed.

CRM Database Management

  • Maintaining the CRM database to company standards and policies
  • Ensuring all company / customer / contract information is entered accurately, consistently and in a timely manner.
  • Processing and evaluating Quarterly Reporting and Cue Sheets.
  • Other duties include generating reports and completing special projects as needed.

Job Requirements:

Skills/Abilities:

  • Experience interfacing with clients in a customer service capacity or a sales environment required
  • Strong written and verbal communication
  • Ability to multitask
  • Works well in a fast-paced environment
  • Self-starter who is good with teamwork

Education:

  • Bachelors Degree preferred

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

  • Engineering
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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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