Product Management Internship

| Greater LA Area
Join the SimplePractice Team! In this internship you will support the product development team in collecting and analyzing product feedback and ideas. This role will give you the unique opportunity to be a part of one of the fastest growing companies in the health and wellness space and provide you with valuable experience to carry with you beyond the position. Responsibilities include conducting product research, identifying early adopter candidates, and helping leverage feedback from our customer community in our effort to continuously improve. 
What is the structure of this job?
This is a part time position. We expect you to work 20 hours each week, but we are flexible about the specific days and hours. This role will report to our Associate Product Manager. This is a paid internship and immediately available. 
What would you do for us?
  • Conduct and organize product research into a repository of ideas/inspiration for the product team
  • Help to manage and grow our competitor analysis database
  • Identify early adopter candidates and cull through user lists
  • Coordinate customer interviews
  • Gather feedback from the community by supporting our Customer Success moderators and engaging with customers
  • Help set up and manage Uservoice
  • Maintain the template library database accessible to customers within the platform.
Our intern must-haves: 
  • Strong interpersonal skills
  • Excellent verbal and written communication
  • Able to work with multiple teams within the company
  • Curious and excited to learn
  • Interest in gaining experience with multiple aspects of product management
  • Ability to adapt and learn new programs
  • Knowledge of SQL (Javascript is a plus)
  • Education: Current pursuit of a Master's degree or MBA
About SimplePractice:
We build software that helps health & wellness professionals run their private practices. We’ve helped thousands of professionals by offering intuitive, people-centric software that’s totally focused on running a business and helping patients. That’s what our customers care about so that’s all we care about. We know this because we value relationships and constantly speaking with customers is the only way to deliver a great product. We’re a growing startup founded by a successful entrepreneur who was a therapist himself at one point in his career.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactJSLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AmplitudeAnalytics
    • HotjarAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • BaseCRM
    • MailChimpEmail
    • OutboundEmail

Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Customer and Team Onboarding Lead

What are some things you learned at the company?

At SimplePractice, I’ve really learned how to take full ownership of my work. I get feedback from other colleagues, but I’m solely responsible for the vision and execution of web design. Having this level of control has made me a lot more confident.

Joe

Web Designer

What projects are you most excited about?

I have the opportunity to execute projects for the strategic initiatives, marketing, and customer success departments. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication for customers, and so much more!

Deepa

Senior Associate, Strategic Initiatives

What are SimplePractice Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
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