Senior Manager, Employee Development

| Santa Monica

The Learning and Organization Development (LOD) group at Universal Music Group is comprised of three main pillars; Employee Development, Manager Development and Organization Development. The Sr. Manager, Learning and Development role will oversee Employee Development for all our businesses in the US.

The Sr. Manager, Learning and Development role will be responsible for creating an employee development strategy that integrates with the other two pillars (manager and organization development) to support enterprise-wide, scalable solutions that build organizational capabilities. The role will report to the Head of Learning and Organization Development.

Job Functions:

  • Consults with the HR team and business leaders to assess needs and identify opportunities to build and implement appropriate learning solutions to develop and engage our employees.
  • Creates, designs, and executes an employee development strategy that incorporates change management methodologies, learning technologies, and evaluative measures.
  • Designs and developments training content and materials that incorporate adult learning and instructional design principles.
  • Develops job aides and support materials to reinforce learning objectives and employee capabilities.
  • Ensures diversity of delivery methods, including in-person, webinars, eLearning, podcasts, cohort programs, etc., to meet the learning needs of our employees.
  • Oversees the effectiveness and utilization of our Learning Management System (LMS) and provides direction and guidance to LOD coordinator on LMS inquiries and technical challenges.
  • Identifies and engages external consultants/vendors as needed, including directing and monitoring their work.
  • Works closely with the Diversity, Inclusion, and Belonging (DIB) team to integrate DIB strategy and metrics into programs and initiatives.
  • Manages and monitors multiple learning programs and initiatives that support our employee.
  • Manages employee development budget and annual forecasting.
  • Facilitates a variety of employee, manager, and organization development workshops or sessions.
  • Takes the lead on ad-hoc requests and projects that relate to employee development or as assigned by the Head of Learning and Organization Development.

Job Requirements:

Skills/Abilities:

  • Proven exceptional communication, facilitation, and influencing skills
  • Demonstrates ability to think strategically and creatively
  • Skilled at using data to draw out themes that tell a 'story'
  • Proven success in driving change and influencing the adoption of new ideas
  • Strong relationship management skills, utilizing a collaborative work style
  • Experience working as an internal consultant with strong consultative and diagnostic skills
  • Excellent project planning and project management skills
  • Team player with demonstrated flexibility and adaptability
  • Ability to manage and execute multiple deliverables simultaneously
  • Proven success conceptualizing, developing, and managing scalable and engaging programs in a multi- brand, geographically diverse organization
  • Skilled at assessing needs, presenting creative solutions, developing action plans, and executing results
  • Experience collaborating with subject matter experts and external vendors across multiple disciplines to build and deliver innovative solutions
  • Demonstrated track record of career progression

Other Requirements:

  • Travel up to 25% (greater Los Angeles area, New York, Nashville, Philadelphia, Toronto)

Experience:

Essential

  • At least 7 years of experience creating and implementing employee development strategies in creative and multi-brand organizations.
  • At least 5 years of experience designing and facilitating employee and/ or manager solutions.
  • At least 5 years of experience consulting with all levels of business leaders and HR Business Partners to identify learning needs and provide recommendations.
  • At least 3 years of experience overseeing or managing a Learning Management System.
  • At least 2 years of experience presenting learning analytics data

Desired:

  • Experience working in music, media, video game, PR, advertising, tech, or film/TV/studio entertainment
  • Experience supporting organization development projects like Engagement surveys, Change management, or Diversity and Inclusion initiatives
  • Experience using Psychometric Assessments
  • Experience coaching managers and skilled professionals, coaching certification a plus

Education:

  • A graduate degree in organization development, industrial/organizational psychology, organization behavior, communications, leadership development, or related area preferred
  • Certification in at least two or more assessment/feedback instruments (e.g. DISC, MBTI, ECI, ILS, OCS, Firo-B, TKI, Social Styles, 360 assessments etc.)
  • SPHR or SHRM credentials; CPLP certification; or graduate certificate in Organization Development a plus

Universal Music Group is an Equal Opportunity Employer.

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

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Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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