Email Operations Specialist - Media & Marketplaces at Leaf Group
Leaf Group is a diversified Internet company that builds platforms to enable communities of creators to reach dedicated audiences in the ever-growing lifestyle categories.

We are looking for an Email Operations Specialist to help our Retention Marketing team from our Santa Monica office.

We create amazing experiences that celebrate the best of art, design and technology. 

We want people with an intense curiosity, a commitment to high quality service, who embrace the fun of the journey. Come help us disrupt and transform the digital media and art world!

A big vision calls for a big job.  As we grow, our need for an Email Operations Specialist grows with us.

You’ll Report To: Sr. Manager, Retention Marketing

A typical day as an Email Operations Specialist might include:

  • Teaming up with the Retention Marketing team to support Leaf Group brands through email production.
  • Managing email production deliverables against brand needs and deadlines.
  • Coding and set up of email creative for internal team QA and approvals.
  • Collaborating with cross-functional teams across marketplace and media brands.

You’ll be successful if you have end-to-end email campaign production experience: HTML & CSS coding, campaign setup, segment setup, QA, and deployment of marketing communication programs on ESP platforms.

What You Have:

  • Minimum two years’ experience in a similar role.
  • Email development, including coding emails using HTML and CSS, conducting rendering testing across email clients and mobile devices, as well as some light work on design modification and image creation.
  • Email deployment, including campaign set-up, segmentation, targeting, QA and A/B testing skills.
  • Code emails using HTML, CSS. LiquidScript experience a plus.
  • Responsive design and optimize emails for mobile devices.
  • Strong analytical skills and problem solving capabilities.
  • Working knowledge of Photoshop or other design application.
  • Working knowledge of SQL is preferred, but not required.
  • Ability to multi-task and exceptional attention to detail.
  • Experience in creation, set up and deployment of email with an enterprise-level email platform.
  • Thorough knowledge of project planning, development, and delivery best practices.
  • Quickly assess new projects to identify level of effort and resources needed.
  • Strong interpersonal skills, with the ability to conceptualize and communicate highly detailed technical concepts to a technical and non-technical audience.
  • Ability to work well under pressure and tight deadlines.
  • Not afraid to wear multiple hats - no job being too small or too large.
  • We're casual and informal but we work hard and work responsibly. A pleasant and supportive demeanor goes a long way.

Who We Are:
We create experiences that celebrate the best of art, design, and technology. We want smart, curious people committed to putting people first, having fun while they work, a commitment to high quality service to make things better and a desire for constant growth. We work in a fun, hard-working collaborative environment that is diverse, adventurous, and open-minded. Check us out here:

What We Have:

  • Cool office environment and culture (if we do say so ourselves at our ice cream socials, Thirsty Thursdays, Free Lunch Fridays, and all of the other fun activities we gather for)
  • Discounted gym memberships
  • Paid-to-play vacation rewards
  • Discretionary unlimited vacation time
  • Employee discounts for Saatchi Art and Society6
  • 401K
  • Medical, Dental, Vision
  • Flexible Spending Accounts
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