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UX Research Intern

| Santa Monica
Please email work sample, resume and cover letter to [email protected]
Apply now

AVAILABILITY: Part-Time & Full-Time

DURATION: Flexible

LOCATION: 1316 3rd St #301, Santa Monica, CA 90401

COMPENSATION: Paid (Stipend)


Who we are looking for - UX Research Intern


The goal of a UX Researcher is to learn the needs and wants of a user from the products and services they love. At BloomNation, we are launching new products and features to our platform at a rapid pace and are looking for an incessantly curious, tenacious UX Research intern to join our team and help gather those crucial, data-driven insights.


In this internship, you will be gaining valuable field experience by conducting every step of your own independent research, analyzing real user behavior, and working with a highly experienced team of UX Designers, Products Managers, and Engineers. You will be improving real-life product features and developing new ones for an industry-defining platform that currently partners with over 2500 local florists and powers hundreds of thousands of transactions per year!

More Specifically, you will…

  • Prepare, conduct, and analyze all steps and methods in your own user validation research

  • Interact with hundreds of small to medium business owners who are passionate about giving BloomNation feedback

  • Analyze qualitative data and prepare research readouts/decks/reports that effectively communicate research findings to Product and Engineering teams

  • Create and execute strategy for recruiting research participants

  • Keep research database updated (aka, clients who have opted-in to participate in our research)

  • Communicate effectively with participants to schedule meetings, on-site visits, and updates regularly to build/maintain company brand and rapport

  • Work on ad-hoc projects as needed

  • Be an active contributor, team-player, and learn as much as you can from your peers!


The Right Person - Experience/Qualifications/Persona


  • Education: Currently pursuing a degree in human computer interaction, cognitive psychology, information science, statistics, data science, or a related field

  • Experience: Relevant work/project experience in an applied research setting including but not limited to integrating user research into product designs and design practices

  • Knowledge of statistics and the principles of experiment design

  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase

  • Excellent analytical, interpersonal, communication, negotiation and collaboration skills.

  • Work samples of previously conducted research ready for presentation


Who we are - BloomNation (bloomnation.com)


BloomNation is the online marketplace that is disrupting the multi-billion dollar retail floral industry. In 2011, we set out to create the nation's premier network for local florists to list, display, and send their unique handcrafted bouquets to customers across the country. We have since built the highest quality software solutions and e-commerce sites that have helped boost our florists online business by an average of 30% per year. In the same way you have seen Uber and Airbnb change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online, and we have no signs of slowing down.


  • Backed by top industry investors such as Ronny Conway, Andreessen Horowitz (Airbnb, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.).
  • Disrupting the massive $35B retail floral marketplace
  • Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”
  • Beautiful location on the famous 3rd Street Promenade in Santa Monica; one block from the ocean...



Interested? Please email work sample, resume and cover letter to [email protected]

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Please email work sample, resume and cover letter to [email protected]
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • MobXLibraries
    • Node.jsFrameworks
    • GraphQLFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Elastic SearchDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • MarketoEmail
    • MarketoLead Gen


We sit right on top the world famous 3rd Street Promenade. You are steps away from endless food options, shopping and the Ocean!

An Insider's view of BloomNation

What's something quirky about your company?

The quirkiness of BloomNation is rooted in the entire team! BloomNation has done an amazing job hiring a team that is not only talented & motivated, but diverse in their individual personalities & interests. Whether it be discovering new music, foods or sales tactics, the team is continuously learning from each other's individual quirks!


Sales Operations Manager

How do you collaborate with other teams in the company?

People are genuinely invested in each others success and my peers and superiors share their expertise with me to make sure that we're all successful. The organizational structure is extremely flat - this intentional lack of egos helps the whole team drive towards a collective goal all the while genuinely having fun and improving at the same time.


Sales Development Representative

What are some things you learned at the company?

Working at Bloomnation is amazing because my direct contribution is reflected in the company's success. While working as part of a larger team of vibrant and thoughtful individuals, I have experienced growth in my personal business acumen and sales skills. I look forward to watching BloomNation continue to grow and help small local businesses!


Account Executive

How does your team reward individual success?

Whether you’re trying out something new that will help the team or just simply excelling at your day-to-day responsibilities, your BloomNation family will recognize it. We will do anything from a shout out at a company-wide meeting during AppreciationNation to bringing in your favorite food and take some time to celebrate you!


Sales Development Representative

What are BloomNation Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
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Please email work sample, resume and cover letter to [email protected]
Apply now
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