UX Designer

| Santa Monica

Headquartered in Santa Monica, California, Fair is a FinTech company that provides a new way to shop, get approved and pay for your next car—all on your phone. It gives customers the freedom to drive the car they want for as long as they want, and the flexibility to turn it in at any time. 

Our name pretty much says it all. It's our culture. It's the way we treat our customers, our network of dealers and our fast-growing family of employees. We believe in hard work, and we believe hard work should be rewarded. That's why we offer equity incentives, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cellphone reimbursement, 401(k) retirement plans and free lunch 5 days a week for every employee. The way we see it, better to be more than fair than not to live up to our name. 

Who You Are:

You improve our understanding of our users’ needs by conducting primary research, exploring the behaviors and motivations of our users, and clearly presenting findings to stakeholders. You’re passionate about the importance of human-centered design and you’re a strong UX writer whose style is clear, concise, and user-centric.

What You’ll Do:

  • Conduct user research and clearly communicate findings via compelling research artifacts.
  • Create research findings documentation, presentation decks, user stories, user journeys, user flows, wireframes, and mobile prototypes.
  • Build a system to document and organize user research findings in a way that promotes access and visibility throughout our company.
  • Use research findings to advocate for the simplest experience that supports our users’ needs and goals.
  • Use writing and editing skills to organize, audit, and write user-centric UI text and microcopy.

What You’ll Need:

  • 3+ years’ experience creating products with a portfolio showing user research, UX writing, and interaction design work illustrating problem solving across a variety of projects.
  • Demonstrated experience conducting semi-structured interviews, surveys, contextual field visits, and usability studies — live or remote.
  • Ability to create mobile prototypes for testing.
  • Ability to quickly turn around findings and recommendations from research.
  • Be passionate about resolving user pain points, always putting the user’s needs first.
  • Deep understanding of human psychology as applied to interaction design.
  • Experience with localization and accessibility best practices.
  • Be a strong collaborator who can thrive in a cross-functional team environment to present and iterate on your designs.
  • Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Writing, or similar.

 

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases

Location

1500 feet to the Santa Monica Pier. 1000 feet to the Downtown Santa Monica Metro stop. Views of the ocean (if you're standing in the right spot).

What are Fair.com Perks + Benefits

Fair.com Benefits Overview

Our name pretty much says it all. It’s our culture. It’s the way we treat our customers, our network of dealers and our fast-growing family of employees. We believe in hard work, and we believe hard work should be rewarded. That’s why we offer equity incentives, 100% coverage of medical, vision and dental premiums for employees and their families, 100% paid parental leave for 4 months, cellphone reimbursement, 401(k) retirement plans and free lunch 5 days a week for every employee. The way we see it, better to be more than fair than not to live up to our name.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
100% coverage for employees, including their spouse/domestic partner and children.
Vision Benefits
100% coverage for our employees, including their spouse/domestic partner and children.
Health Insurance Benefits
100% coverage for our employees, including their spouse/domestic partner and children.
Wellness Programs
Santa Monica employees receive a 20% discount at neighboring yoga studio.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
We offer unlimited PTO for regular, full-time employees.
Generous PTO
We offer 3 weeks vacation for hourly, full-time employees.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Fair offers delicious, healthy catered lunches Monday through Friday. Our menus are vegan and vegetarian-friendly!
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Relocation assistance offered depending on the role.
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Underground employee parking. Outdoor patio space for lunching al fresco.

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