User Experience Researcher

| Greater LA Area
WHAT YOU'LL DO:
As a UX Researcher, you are responsible for conducting research using a wide variety of qualitative and quantitative methods, and interpreting and synthesizing the data. You will be extracting data using a variety of methods including: usability studies, user research, competitive research, interviews, surveys and more. You must be able to identify and prioritize pain points and ideate on design solutions. You must have experience with user centered design and best practice methods. As a UX Researcher, one of your responsibilities will be to compile and synthesize the data collected in order to create client facing presentations or documentation that will guide the direction of the website design or design element in question.

Responsibilities:

  • Lead the planning, execution, and delivery of user research at various stages of the design process
  • Designing and executing studies that address both user behavior and attitudes, using the right research method paired with the right questions
  • Generating insights and delivering compelling, written and visual presentations on your findings, that will shape how we move forward with website design
  • Being a leader in the domain of user experience research, while advocating for the people who use our websites
  • Collecting and analyzing user behavior through web metrics, heat-maps, interviews, prototype testing, card sorting, usability testing and surveys
  • Creating personas, research reports, case studies, affinity maps, user flows, task analysis, competitive analysis, journey maps, and more to help understand user behavior
  • Conduct all aspects of a research study including but not limited to: writing research plans, writing study/moderator guides, moderating testing sessions, creation of summary reports and presentations
  • Uncovering actionable insights, pain points, patterns and trends in data collected
  • Providing conclusions based on studies executed through client facing presentations
  • You will also be responsible for presenting your findings over the phone or in person
  • Re-purposing valuable information gathered or collected into best practice reports or presentations to be shared internally
  • Collaborating directly with clients, agency partners, and other stakeholders to ensure the continuity and accuracy of all data

WHAT YOU'LL NEED:

  • 2-3 years of UX related work experience
  • Strong knowledge of user research methodologies
  • Must have experience in researching, compiling and reporting on user data & trends
  • Experience curating surveys, questionnaires & polls
  • Experience conducting interviews and moderating usability tests
  • Strong desire to quickly externalize and test your findings
  • Must be detail-oriented and be comfortable working within a fast-paced environment with shifting priorities
  • Excellent written and verbal communication skills
  • Must be proficient with Google Docs, and Microsoft Excel (Pivot tables, Marcos, V-lookups) and PowerPoint for visually compelling presentation creations
  • Sense of curiosity
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • IonicFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • In-HouseCMS
    • In-HouseCRM
    • MailChimpEmail
    • HubSpotLead Gen

Location

Our headquarters are on the hill overlooking Six Flags Magic Mountain and the 5—and yeah...it’s a pretty sweet view.

What are Scorpion Perks + Benefits

Scorpion Benefits Overview

Work should feel like a home away from home, so, we treat our employees like family.

This means enough free breakfast and lunch to kiss meal-prepping goodbye forever. It also means a dedicated cafe available throughout the day, beer on tap, and as much filtered water you can drink. If you want to get active, meet us on our on-site court for a game of pick-up ball or come in for a few pumps at our gym. After your workout, feel free to unwind over a few arcade or billiards games at our game station.

Outside the office, Scorpion offers a free phone plan after 90 days, full medical, dental, vision, and life insurance premiums for full-time employees.

At Scorpion, we believe happy employees create a happy work environment, and happy work means good work. If you want to work for a company that puts your needs first, apply today.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available
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