Sr. UX Designer (Platform)

| Greater LA Area

Job Description

LegalZoom is seeking a Senior User Experience Designer to build cutting edge, highly visual and interactive experiences on one of our innovation teams. You'll work closely with your cross-functional team to define, design, validate and deliver a product that is highly desirable and beautiful, but also simple to understand and use. As a dedicated senior member of the team, you will be responsible for the end-to-end customer experience for our internal tools and product experience team.

This is a great opportunity to impact millions of small business owners and personal consumers of legal services. The product experience team is responsible for what happens after a customer purchases, which means customer satisfaction and ease of use are our main measures of success. We also service internal tools and software, so you will work on a variety of projects depending on the needs.

 

What you'll do:

  • Design with a relentless pursuit towards simplicity, delight, innovation and measurable results while possessing a solid understanding of UX best practices and modern desktop and mobile interfaces.
  • Create a customer-centric experience that supports our users' behaviors, needs and goals using a strategic, data driven approach.
  • Apply design thinking to understand and solve for issues throughout the intellectual property lifecycle.
  • Quickly test your ideas in the lab and/or the wild and create rapid iterations based on results.
  • Brainstorm, storyboard, wireframe, and create low and high fidelity prototypes.
  • Perform in-depth analysis of how customers think, act, and feel pre and post-purchase and in each subsequent interaction.
  • Understand the brand personality and how it can support users' behaviors, needs, and goals.
  • Participate in the creation, evolution and validation of a beautiful flexible design system.

Requirements for consideration:

  • 5+ years working as a user experience designer, interaction designer, information architect, or similar UX-related role.
  • Advanced UX skills, including journey mapping, generative research, interactive prototyping, and usability testing.
  • Mobile, desktop, adaptive, responsive application design across platforms and devices.
  • Experience working iteratively in cross-functional, agile environments alongside a geographically diverse team.
  • Prototyping & wireframing tools: Sketch, Zeplin, InVision, Principle, etc.
  • Working knowledge of HTML + CSS and Javascript
  • Experience with Admin tools and Customer Dashboards preferred
  • Experience with creation and management of design systems.
  • Strong communication, organizational, and presentation skills.
  • Highly motivated self-starter with a great sense of humor.

Portfolio is required.

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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Location

Beautiful downtown Glendale, CA. Tons of restaurants and shopping.

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Perks & Discounts
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