Product Design and Insights Lead

| Santa Monica

To build team practices that ensure deep connection between Tala and our users, as demonstrated in our understanding of their needs and the experiences we provide to them. They will promote the growth and maturity of the Design and Insights teams, and position Tala as a highly desirable destination for talent worldwide.

Responsibilities:

  • Evangelize and grow a user-centered culture within Tala.
    • Represent and advocate for user understanding at the leadership level
    • Proactively promote the value of user-centered research and design company-wide. 
    • Communicate out and celebrate team accomplishments and hiring milestones
    • Help establish the design vision for our products and the strategy for achieving it
  • Own the global hiring strategy for designers and user researchers
  • Manage and develop Tala’s Design and Insights teams
    • Set clear goals and expectations for team and individuals
    • Evolve career growth rubric for Design
    • Actively coach and mentor team members
    • Conduct performance reviews and regular 1:1s
  • Collaborate within a matrix structure to ensure teams are set up for success and deadlines are met
  • Enforce regular share-outs and ensure that outputs help answer business questions

Requirements:

  • 5+ years industry experience in a relevant people management role.
  • 5+ years industry experience as either a UI/UX product designer or researcher with some experience in both
  • Passion for developing and mentoring designers and researchers
  • Proven track record of building up teams, especially in growth-stage startups
  • Proactive communicator with an aptitude to motivate individuals and teams
  • Experience in working design and research within Agile development cycles
  • Flexibility to respond to changing requirements and juggle multiple responsibilities
  • Background in digital mobile products, especially with customers in different geographies
  • Experience managing matrixed and distributed, ideally international, teams

 

We strongly believe that inclusion fosters innovation and we’re proud to have a diverse team with a wide variety of backgrounds and experiences. We focus on hiring talented people regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Tala

Tala is the leading mobile technology and data science company committed to financial inclusion globally. Millions of people have borrowed through Tala's smartphone app, which provides instant, personalized credit to underserved customers in East Africa, Southeast Asia, and Latin America. Tala is backed by leading venture and impact investors including PayPal, Revolution Growth, IVP, and Lowercase Capital. Tala is headquartered in Santa Monica with additional offices in Nairobi, Manila, Dar Es Salaam, Mexico City, and Bangalore.

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Location

1633 26th St, Santa Monica, CA 90404
How Tala helps financially underserved people access the credit they need to realize dreams
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What are Tala Perks + Benefits

Tala Benefits Overview

International Travel - Want to try nyama choma in Kenya, or halo halo in the Philippines, while seeing your work in action? With offices in Mexico City, Dar es Salaam, Nairobi, Manila and Bangalore, Tala offers Santa Monica-based team members frequent opportunities to travel to our markets to get to know our customers and local team members.

Medical Coverage & Wellness - We believe in people, and empowering each Talazen to be their whole self. With that comes wellness! Tala offers full coverage for health, dental and vision insurance for our team members and their families. We also celebrate wellness days, with opportunities for free massages in the office, and healthy snacks and treats always available onsite. Join one of our intramural sports teams or the running club, and make space for self-care by taking advantage of unlimited PTO and work from home days.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Professional development opportunities – from conferences and online classes to weekly lunch & learns. Company-sponsored health and wellness activities, including local sports leagues and at-work massages! Gender-neutral paid parental leave for 12 weeks.

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