Total Rewards Analyst

| Greater LA Area

Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team. Every day is an opportunity for change; and for our People Operations team - it is an opportunity to make a positive difference in the employee lives we touch.

Total Rewards Analyst

ServiceTitan is looking for a talented Analyst for the Total Rewards team. Under the general direction of the Total Rewards Manager, this role will be responsible for day to day Total Rewards transactions. This role will partner closely with business leaders, Human Resources Business Partners and Recruiters to closely monitor ways to bridge the gaps across HR, Recruiting, Business Leaders and Finance. This role will assist with the development of Total Rewards that drive strategic decisions, tracking Total Rewards initiatives.

What you'll do:

Benefits:

  • Monitor benefit file feeds from the human resources system to the relevant insurance providers to ensure all enrollments and life event changes are accurate.
  • Review and timely approve benefit life event requests, including new hire open enrollment elections.
  • Partner with brokers and provide all necessary census data needed for annual benefits analysis and prepare for open enrollment.
  • Ensure all benefits testing, compliance, and submissions are done accurately and timely, including 5500 filing, ACA, discrimination testing, etc.
  • Reconcile all benefits related bills and submit invoices for payment to Accounts Payable team timely.
  • Monitor HR inbox and responsible for answering employee questions and inquiries related to benefits.
  • Communicate any relevant changes to payroll via payroll request document.

Compensation:

  • Serve as first point of contact for compensation questions and inquiries from business partners in Talent Acquisition and HRBP teams. Gather all relevant data points to support a recommendation to Total Compensation Manager.
  • Assist with grading open requisitions with appropriate Department and Grade notations, ensuring that job descriptions and leveling correctly match.
  • At the direction of Total Rewards Manager, assist in annual compensation analysis - full cycle from developing peer groups, submitting current data, assist in business interviews and responding to follow up inquiries from compensation consultant. Review outputs from compensation consultant and provide recommendations for compensation strategy across the business.
  • Assist with system updates to compensation changes, and notate any necessary changes in payroll request document.

Equity:

  • Prepare equity grant exhibit for Board meetings, including relevant equity bands, position to band, and notes as necessary
  • Regularly audit Carta equity grants to ensure that all employee related transactions are accurate in the system, including new hire grants and terminations
  • At the direction of Total Rewards Manager, assist with equity forecasts and burn rate analysis

What You'll Need:

  • Bachelor’s Degree or equivalent experience
  • 1-2 years of experience in total rewards or compensation
  • Advanced Excel skills. Experience with Google Suite is preferred
  • Extremely organized, detail oriented, and a fast learner
  • Excellent communication, written, interpersonal, and client service skills
  • Team player with a high sense of urgency to interact at all levels of the organization
  • Demonstrated ability to think creatively, strategically, and operationally with strong analytical skills

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Workplaces, 2018
Inc. 5000 – America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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