Data Operations Manager

| Greater LA Area

At Factual, our Marketers team focuses on enabling Insights, Targeting and Measurement for the largest Global Brands and their digital ad agencies. We are currently looking for a tech-savvy Data Operations Manager for our Partner Services Team based in Los Angeles, to proactively engage our ever-growing customer base.

The ideal candidate will have experience in, or be passionate about, client strategy, customer operations, and data. Candidates must be comfortable working with fast-growing, developer-led companies, as well as with larger adtech companies. You will be the liaison between our sales, platform partners, and our clients.

Responsibilities

  • This role stretches across Factual’s Marketers Organization, servicing the Demand Sales and Partner teams to support the steps of creating and launching all targeting and measurement campaigns.
  • Role is aligned with Factual Adtech partners / platforms (DSP’s, DMP’s, Social Platforms, Networks, TV Platforms, OOH Partners, etc). Data Ops will be the SME / experts of launching and troubleshooting campaigns across their assigned platforms. You will work closely with Partner Teams, as well as Account Managers.
  • Work on launching, optimizing and maintaining the data usage across campaigns for most Major National and Global advertisers.
  • Responsible for the internal action items related to campaign creation and launch
  • Support existing platform partnerships through building targeting and measurement campaigns, and deploying to our partner platforms
  • Work with Account Management team to execute the campaign details of our buyer partners
  • Work with internal stakeholders to streamline processes, improve integrations and maximize revenue opportunities
  • Manage internal workflow of campaign details and troubleshooting issues at campaign level and partner level
  • Responsible for building segments for optimization and full budget delivery
  • Provide Product feedback internally e.g. improvements needed with internal tools to improve productivity + decrease time to launch
  • Responsible for the internal action items related to campaign creation and launch
  • Support existing platform partnerships through building targeting and measurement campaigns, and deploying to our partner platform

Requirements:

  • Individuals familiar with using AdTech platforms and ad operations responsibilities will be a good fit for this position
  • 1-3 years of experience in client or account management roles or campaign management, ideally at a technology-focused or digital advertising company is required.
    • Experience in the adtech/mobile sectors is strongly preferred, but we will consider people without this experience if client and operational skills are stellar.
    • Experience from Ad Ops roles, especially from agency trading or Demand Side Platform, will be a distinct advantage.
  • Knowledge and experience in customer relationship management.
  • Excellent communication and presentation skills and a bias for actively resolving issues.
  • Inquisitive nature and strong analytical skills.
  • Strong attention to detail.
  • A preference for working in small, fast-paced, collaborative teams with minimal supervision.
  • A shared passion for Factual and our mission.
  • Experience in the ad tech, mobile or data sectors is strongly preferred.
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases

Location

1999 Avenue of the Stars, Los Angeles, CA 90067

What are Factual Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee wellness benefits such as weekly fitness classes and gym discounts, life insurance, discount programs, and many more.

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