Jobs at ServiceTitan Inc.
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QA Automation Lead (Salesforce)

ServiceTitan Inc.
Greater LA Area
9 hours ago
+21
ServiceTitan is looking for a QA Automation Lead to become a key member of our Salesforce Team. ServiceTitan is heavily investing in it’s CRM infrastructure and this person will play a lead role by managing the end to end Software Test Life Cycle(STLC ) for Salesforce applications using various testing methodologies. This role will be responsible to build and craft test strategies from scratch to success.

Sr. Financial Analyst, FP&A

ServiceTitan Inc.
Greater LA Area
15 hours ago
+21
ServiceTitan is seeking an exceptional Sr. Financial Analyst, Financial Planning and Analysis to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Sr. Manager, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup. The FP&A team at ServiceTitan is small, but growing, as it implements a business partner model across the Company, partnering closely with internal stakeholders. Senior leadership depends on this highly-visible team's timely financial insights and outlook in order to make the most informed operating and strategic decisions for our Company.

Data scientist

ServiceTitan Inc.
Greater LA Area
18 hours ago
+21
Interact with key business stakeholders at ServiceTitan and own end to end data analysis and modeling of assigned projects. Create scalable data science models and participate in the continuous improvement of predictive analytics framework. Leverage insights gained from analytics into actionable business recommendations. Develop metrics and systems to monitor our business at an in-depth level and spot emerging trends, challenges, potential opportunities.

Product Designer, UI/UX

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
ServiceTitan is looking for a talented Product Designer that enjoys solving complex problems with data-driven solutions. This person will be a core member of our growing design team and aid in creating a class-leading SaaS product with desktop, tablet and mobile touchpoints. We define a product designer as a person that possesses a balanced toolkit of research, interface design, and prototyping capabilities. Our product designers are capable of performing user interviews, whiteboarding task flows, mocking up interface screens [Sketch] and prototyping those solutions for further testing [Framer, Axure, Principle].

Revenue Accounting Manager

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
ServiceTitan is seeking a hands-on Revenue Accounting Manager to join our growing Accounting team in one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This person will become a subject-matter expert in administering the billing, controls process, GAAP and SaaS revenue metric reporting. The position will report directly to the Financial Controller but will have close interaction with the revenue operations team.

IT Project Manager (Corporate System and Insight)

ServiceTitan Inc.
Greater LA Area
2 days ago
+21
As an IT Project Manager coordinates the implementation of stakeholder requirements for corporate business systems initiatives and ensures that multiple projects deliver on time, within budget, and to stakeholder specifications. In addition, incumbents in this position will work cross functionally across different business groups and IT teams to manage and implement projects for corporate enterprise systems, Data Management, IT security, audit and compliance and network operations.

Software Engineer

ServiceTitan Inc.
Greater LA Area
4 days ago
+21
Lead and mentor a group of QAs/QAautomation Engineers and work closely with Products, and developers on automating our test cases and scenarios. Provide ideas and extend our test frameworks as needed and develop new testing tools. Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated. Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable. Work closely with Engineering to understand the Product Architecture and identifying, designing, or enhancing existing test frameworks. Defect tracking and issue status reporting. Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment. Must be self-motivated and know when to seek guidance; detail-orientation is a must. Must be able to work with teams across 2 different time zones.

QA Automation Manager

ServiceTitan Inc.
Greater LA Area
4 days ago
+21
Lead and mentor a group of QAs/QAautomation Engineers and work closely with Products, and developers on automating our test cases and scenarios. Provide ideas and extend our test frameworks as needed and develop new testing tools. Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated. Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable. Work closely with Engineering to understand the Product Architecture and identifying, designing, or enhancing existing test frameworks. Defect tracking and issue status reporting. Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment. Must be self-motivated and know when to seek guidance; detail-orientation is a must. Must be able to work with teams across 2 different time zones.

Events Coordinator

ServiceTitan Inc.
Greater LA Area
4 days ago
+21
ServiceTitan is a product built by the intellect, passion and vision of hundreds of people. We wake up every day driven to offer the finest SaaS tools to hard-working, home service professionals who have been completely underserved by technology. To be a marketer at ServiceTitan is to carry that fire into the world. We are passionate about content and driven by data. We mine collective experience and stoke unyielding curiosity to uncover the

Principal Product Manager, Pricebook

ServiceTitan Inc.
Greater LA Area
5 days ago
+21
ServiceTitan is looking for a Principal Product Manager with a track record for driving new products and features from concept to successful launch and market adoption. The principal product manager will own the development and launch of products related to the point of sale experience for home service providers and their customers. The portfolio of ServiceTitan’s point of sale products includes our existing products - the tablet based Pricebook and Pricebook Pro, the backend Content Management System and third party integrations. These products are tightly integrated with other products on ServiceTitan’s platform including Inventory Management, Accounting, Payroll, etc, and will require close collaboration with those product teams. This role requires strong and proactive leadership of a team and the ability to be an individual contributor driving large product initiatives. The principal product manager will champion best product development practices to deliver phenomenal value and delightful experiences to our customers.

Customer Success Manager, Enterprise

ServiceTitan Inc.
Greater LA Area
5 days ago
+21
Enterprise Customer Success Managers at ServiceTitan are exceptional project managers who partner closely with the largest and most successful home service companies in the United States to ensure they are realizing the incredible value of our software. They are important members of the core team, influence the company's continued success, and help shape the future of the service industry. They actively manage and develop a portfolio of Home Services companies and play a key role in ensuring company revenue. This role is located in Atlanta, Georgia. 

Manager, Financial Planning & Analysis

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
ServiceTitan is seeking an exceptional Manager, Financial Planning and Analysis to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Sr. Manager, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup. The ideal candidate will have exceptional analytical and problem-solving skills, and have a proven track record of providing superior financial and strategic decision-support to business leadership. The FP&A team at ServiceTitan is small, but growing, as it implements a business partner model across the Company, partnering closely with internal stakeholders. Senior leadership depends on this highly-visible team's timely financial insights and outlook in order to make the most informed operating and strategic decisions for our Company.

Sr.Director, Technical Professional Services

ServiceTitan Inc.
Greater LA Area
6 days ago
+21
ServiceTitan is looking for Sn. Dir, Technical Professional Services to lead teams of technical subject matter experts focused on delivering specialized services for our clients. Departments within the Client Services group include Data Engineering, Accounting Integrations, Telecom Services, Technical Training, and Custom Development. The team focuses on delivering specialized technical services to clients at any point of the lifecycle as needed. The candidate will lead a team of approximately 60 high impact individual contributors, Managers and Directors across two locations in Glendale, CA and Atlanta, Georgia. This role requires building effective and scalable processes, programs, and systems that leverage both people and automation to support a wide variety of technical delivery tasks.

Product Documentation Director

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
As our Product Documentation Director you will be the leader of the product organization's documentation team and will be responsible for building cohesive and comprehensive materials to convey product design, functionality and best practices to internal and external audiences.

Senior Product Manager, Accounting

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product managers, designers, and product marketers works closely with our thousands of users to help make their lives easier through technology. We embrace agile development and design thinking to ship hundreds of new features every month. We measure our

Customer Support Advocate

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
Assist customers with all aspects of our software via phone, chat, email and screen-sharing sessions, with a primary focus on customer satisfaction. Become a ServiceTitan product expert and help both customers and coworkers succeed via knowledge sharing and identifying creative solutions to unique workflow needs. Utilize Support tools such as the Salesforce Support Console to efficiently handle customer cases and track personal performance. Be a part of a tight-knit team, working together to provide superior technical support and maintain a positive environment. Troubleshoot and submit bugs to our developers and act as the primary driver from bug ticket creation through resolution. Champion customer needs internally by providing feedback and escalating cases, ensuring that they receive the attention they deserve. Travel on-site to our customers’ businesses in order to assist with their initial ServiceTitan launch (frequency is a few times annually).

Adoption Sales Engineer

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
Ideal Sales Engineer (SE) candidate must be a hungry self starter with a proven track record in SaaS Sales and knowledge of technology. Must be able to explain complex information and concepts in simple to understand and practical business context. The candidate will be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must possess strong presentation skills and be able to communicate professionally verbally as well as in written communication.

Program Manager, Executive Program Management Office

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
ServiceTitan is seeking an exceptional Program Manager to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. Program Managers are responsible for leading internal enterprise-wide projects and programs. They manage multiple initiatives and ensure outcomes are aligned with the strategy, goals and commitments of the organization. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. As a natural born leader, you will have a strong talent for project coordination and delegation. Ultimately, you are motivated by the desire to tackle the most complex problems and nurture program success from inception to completion. You will also be an integral part of the development and adoption of a world-class project/program management framework, oriented toward driving results cross-functionally and with third-party partnerships.

Customer Assurance (CAP) Manager

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
ServiceTitan is seeking a Customer Assurance Manager to join our dynamic startup in Glendale, CA. This customer-centric professional will play a crucial role in supporting the explosive growth of our Customer Success initiatives that require cross-functional alignment. This role will focus on the overall design, execution, follow-up, and effectiveness of our Customer Assurance program (CAP). You will own, manage, and drive the highest level of critical customer escalations at ServiceTitan by leading a cross-functional team. These escalations generally involve multiple product and/or service issues that are eroding the ServiceTitan relationship and/or sales opportunities with key customers. You will own the coordination of resources and communication of issues that have company-wide visibility and significant business impact.

Sr. Manager of Growth Assessments (New Markets)

ServiceTitan Inc.
Greater LA Area
1 week ago
+21
We formulate, build, launch and run new ServiceTitan business lines. The Growth team is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Marketing, Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions

Vice President, Sales

ServiceTitan Inc.
Greater LA Area
1 week ago
 As the VP of Sales, you will lead our sales organization into the next phase of growth. We have had incredible success in recent years eclipsing >$100M in ARR and are now set up and excited to enter into the next stage. Reporting directly to the Chief Revenue Officer (CRO) and driving our new and add-on revenue, this position will have a huge impact on the future of ServiceTitan.  Leader responsible for all team members accountable for net new and add-on signed ARR for the business. Will own sales execution from pipeline generation to new customer acquisition to up-sell of new and add-on products. Will lead the strategic direction and management of the sales engine to fine-tune, optimize, scale and successfully help the company meet its new and add-on bookings objectives.

Engineering Manager

ServiceTitan Inc.
Greater LA Area
1 week ago
You will be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily

Technical Sourcer (Contract)

ServiceTitan Inc.
Greater LA Area
1 week ago
Build a high-performing team. Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team.

Senior Software Engineer - Infrastructure

ServiceTitan Inc.
Greater LA Area
1 week ago
At ServiceTitan the Infrastructure Engineering team engages the entire lifecycle of software development from ideation to operating predictably at scale. As an Infrastructure Engineer at ServiceTitan you will identify and build software improvements for scalability, performance, and overall customer experience. You will collaborate with architects and software engineers to deliver a highly available and automated infrastructure.

Staff Accountant

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is seeking an ambitious, motivated Staff Accountant to join our Accounting team in one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This role reports directly to the Senior Accountant, performing daily accounting operation functions.

Senior Automation QA Engineer

ServiceTitan Inc.
Greater LA Area
1 week ago
Improve our automation coverage by working closely with Products, QAs, and developers on automating our test cases and scenarios. Maintain and extend our test frameworks as needed and develop new testing tools. Maintain and run automation scripts for new functionality and regression testing. Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated. Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable. Work closely with Engineering to understand the Product Architecture and identifying, designing, or enhancing existing test frameworks. Defect tracking and issue status reporting. Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment. Must be self-motivated and know when to seek guidance; detail-orientation is a must.

Engineering Lead

ServiceTitan Inc.
Greater LA Area
1 week ago
You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. Engineeri

Voice of the Customer Manager

ServiceTitan Inc.
Greater LA Area
1 week ago
This role will focus on the overall design, execution, follow-up, and effectiveness of our NPS program. In addition, this role will be the custodian of our Customer Advisory Board and Success Story operations. Success will be tied to Key Customer Success Performance Indicators (including NPS, Retention, Success Story generation, and Customer Engagement). The role requires interaction with various areas of the organization and provides exposure to founders and other executives. The ideal candidate is passionate about measuring, understanding, and transforming customer experience.

VP, Financial Planning & Analysis

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is seeking an exceptional VP of FP&A to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This role requires a strong understanding of SaaS metrics and how to manage against them, helping operators uncover hidden insights and translating them into actions.

Analyst, Growth Assessments (New Markets)

ServiceTitan Inc.
Greater LA Area
1 week ago
We formulate, build, launch and run new ServiceTitan business lines. The Growth team is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Marketing, Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions

Sr. Manager of Growth Development (New Markets)

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan’s Platform Manager, Growth Strategy is an integral, highly-visible role to ensure the success of the Platform team at ServiceTitan. S/he will help explore, validate, and launch new initiatives for the company. This individual has a well-rounded background, drawing key elements from roles such as Strategy, Product, and Business Development. The ideal candidate has strong core skills in project management, financial modeling, communications (both written and verbal), and can lead executive level discussions with potential partners. We are looking for a candidate who is highly motivated to drive new business lines for ServiceTitan from beginning to end. Additionally, s/he is an effective partner to our customers and works in strong collaboration with our Product, Product Marketing, and Customer Success teams.

Technical Writer

ServiceTitan Inc.
Greater LA Area
1 week ago
About the opportunity As a Technical Writer you will become an important member of the Documentation Team. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. You will take ownership of key documentation areas, assist the team with documentation updates, and contribute to the maintenance of the ServiceTitan knowledge

Senior Software Engineer

ServiceTitan Inc.
Greater LA Area
1 week ago
As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company!

Director, Growth Development

ServiceTitan Inc.
Greater LA Area
1 week ago
The Director of Growth Development is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will develop, launch, and optimize partner channels and strategies that drive immense value to our customers within channel groups, while also driving meaningful business for ServiceTitan. This individual will define vision, strategy, and operations for best practice, affiliate, service delivery, and integration partnerships, and work cross-functionally with internal stakeholders to execute against that strategy. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as business development, product strategy, and management consulting.

Sales Development Representative l

ServiceTitan Inc.
Greater LA Area
1 week ago
We’re looking for passionate and energetic Sales Development Representatives to join our elite team here at ServiceTitan. This is a dynamic and exciting role in which you will help expand our innovative product to a market that’s underserved by technology. This role is perfect for someone looking to grow their sales career within a fast-paced startup. We offer a collaborative environment and all the tools, mentorship, and training needed in order to shape you into a world-class salesperson. We give our customers a platform to grow and achieve their dreams and we want to do the same for every employee here at ServiceTitan.

Director, Revenue Operations

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is looking for a motivated and energetic Director to join the company’s Revenue Operations team. This critical hire will lead a team that provides operational advisory and support to the various functions within the revenue organization, including: Sales & Marketing, Onboarding, Professional Services, Customer Success, and Support teams. The team is comprised of business partners that support the various revenue functions and deal desk, which is responsible for contract generation and management.

Operations Analyst

ServiceTitan Inc.
Greater LA Area
1 week ago
ServiceTitan is seeking an Operations Analyst to join our Customer Success Operations team. This position will report to the Director of Customer Success Operations, and will thrive in a rapidly growing Customer Success Organization. This person will be a passionate, hard-working professional with proven analytical, problem solving, strong critical thinking, and technical skills, with ability to work independently in a dynamic and fast paced environment.

Solutions Architect- Salesforce

ServiceTitan Inc.
Greater LA Area
1 week ago
Service Titan is seeking an exceptional Data Architect to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. Reporting to the Director of Corporate Systems and Business Insights, you will join a small, but growing, team which prides itself on being a, solution-driven, strategic partner to Service Titan business operators. We’re one of the most data-driven companies, at all levels of the organization, that will depend on your work to achieve the extraordinary. You will be empowered to challenge the status quo, dream big and make a massive impact.

Training Specialist

ServiceTitan Inc.
Greater LA Area
1 week ago
The ideal candidate for this role will work as a member of the Technical Product Training Team to deliver engaging training & transition programs to new and existing customers, as well as internal employees. Training Specialists are the face of ServiceTitan, delivering wide-ranging technical training programs via remote & on-site instructor-led training, and contributing to video & e-learning content. Training Specialists serve as Product & Industry Experts and provide valuable input by helping Training Content Developers to design & develop engaging and industry-relevant training & certification programs.

Director of Engineering

ServiceTitan Inc.
Greater LA Area
1 week ago
We’re looking for a Director of Engineering who will help us lead and expand the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative...

Senior Product Manager, e-Learning and In-App Help

ServiceTitan Inc.
Greater LA Area
1 week ago
As a Sr. Product Manager, e-Learning and In-App Help, you will own the in-app delivery of e-Learning for new users of ServiceTitan, optimizing for a self-serve onboarding experience. In addition, you will drive the development of in-app help tools to help drive self-service as a core component of the overall customer experience. You’ll communicate a vision for e-Learning in partnership with...

Senior Software Engineer, Mobile

ServiceTitan Inc.
Greater LA Area
2 weeks ago
You will be part of the engineering team at ServiceTitan responsible for all the native iOS and Android components of our hybrid-mobile applications. This is an exciting role for an engineer to come in and develop key product differentiators by leveraging the full native power of our customers mobile devices. We build for perfection, use modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary!

Sr. Director of Growth Development

ServiceTitan Inc.
Greater LA Area
3 weeks ago
As a Sr. Director of Growth Development, you will be responsible for leading the Growth Development team whose mission is to build, launch, and optimize large-scale product offerings that provide immense value to our customers, while also driving meaningful business for ServiceTitan. You will define the vision, strategy, and operations of how the Growth Development team executes on Growth initiatives from a functional and strategic perspective. You are highly motivated to drive new growth opportunities and will help ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive massive growth.