Jobs at iHerb LLC.
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Industrial Engineer (DC Layout)

iHerb LLC.
Greater LA Area
2 days ago
+39
 The DC Layout Engineer is responsible for developing a complex distribution center design. The DC Layout Engineer will design new warehouses to meet scope, timeline, budget and performance requirements. Warehouse design includes facility layouts, material handling, equipment designs, storage designs, process designs, slotting and pick path analyses, WMS and WCS requirement definitions, capacity plans with noted constraints, warehouse utilization studies, and labor models and staffing plans. This role is highly focused on developing new technologies, so benchmarking “traditional” DC operations against new designs is key.  

Principal Software Engineer

iHerb LLC.
Greater LA Area
2 days ago
+39
The Team Leader will be part of an agile development team, building enterprise grade Applications with different platforms. The Team Leader-Software Development is responsible for supervising their team members through coaching, mentorship, they are responsible for the development of their team members and for the overall performance of their teams as well as shaping the technical road map and standards for iHerb’s applications.

Electrical Engineer

iHerb LLC.
Greater LA Area
2 days ago
+39
The Electrical Engineer works closely with the other engineering functions (ME, SW, Systems integration, Layout, TPM) to design, develop, test and mass produce robotic fulfillment hardware that improve FC cubic density and order velocity to improve customer experience. The Electrical Engineer makes independant critical design decisions and must understand engineering best practices and GMP. You must possess a curious mind, great engineering skills and like collaborative work.

Product Manager

iHerb LLC.
Greater LA Area
6 days ago
+39
We are looking for a Product Manager to participate in the creation of new products and features for our global E-Commerce systems. The Product Manager establishes processes for management of product requirements throughout the development lifecycle, including maintenance. The Product Manager establishes processes for product release, is proficient in working with cross-functional teams and can translate customer and business needs into product definitions. The Product Manager should be familiar with and can carry out standard industry best practices and relies on experience and judgment to plan and accomplish goals. The Product Manager leads and directs the work of others and has a wide degree of creativity and latitude as expected.

Technical Lead

iHerb LLC.
Greater LA Area
6 days ago
+39
The Tech Lead will be part of an agile development team, building enterprise grade Applications with different platforms. The Tech Lead-Software Development is responsible for supervising their team members through coaching, mentorship, they are responsible for the development of their team members and for the overall performance of their teams as well as shaping the technical road map and standards for iHerb’s applications.

Sr. Software Developer

iHerb LLC.
Greater LA Area
6 days ago
+39
The Sr. Software developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Sr. Software Developer develops information systems by designing, developing, and installing software solutions, that are scalable for a high transaction environment. 

Software Engineer in Test

iHerb LLC.
Greater LA Area
6 days ago
+39
 The person in this role is responsible for ensuring that the software systems built at iHerb can be validated against expected behavior by developing and maintaining test automation programs.  A solid understanding of software engineering principles and proven experience in developing test automation software in the past is required.  

Simulation Tools Engineer

iHerb LLC.
Greater LA Area
6 days ago
+39
 The Simulations Tools Engineer, works closely with hardware, systems and software engineers to develop the visual simulation tools used for the creation, analysis, calibration and verification of autonomous robotic distribution systems. The Simulations Tools are critical to accelerate development, test “what if, why not?” questions, support investment decisions and communicate risk and confidence to the team including senior executives.

Cloud Engineer

iHerb LLC.
Greater LA Area
6 days ago
+39
Under the direction of the Cloud Architect, design, develop and test technical solutions to extend and enhance the iHerb e-commerce environment in the cloud. Analyze cloud technology trends for potential impact to the business technology strategy and recommend appropriate changes and areas of future enhancement.

Incident Response Analyst

iHerb LLC.
Greater LA Area
6 days ago
+39
The Incident Response Analyst uses the various security tooling to investigate and respond to various security incidents. The IR Analyst is a subject matter expert in Incident Management and Response. The IR Analyst interacts with other teams to enable escalation and remediation, as needed.Using various Threat Intelligence sources, as well as security tools, the IR Analyst can effectively prioritize and eradicate any active threat and vulnerability.The Incident Response Analyst documents policies and processes related to Incident Management, and keeps them current.The IR Analyst keeps track of activities and progress on incident tickets.

Robotic System Engineer-Safety Compliance

iHerb LLC.
Greater LA Area
6 days ago
+39
iHerb is seeking a talented and motivated Robotics Systems Engineer with an emphasis on Industrial Machine Safety and Safety Systems. This position is responsible for new Fulfillment Center systems engineering design support, related to regulatory compliance. This individual must possess a strong understanding of regulatory compliance schemes and processes required to specify, test, qualify, document and maintain certifications related to automatic and autonomous guided vehicle Product Safety, Machine Safety, and Functional Safety compliance for domestic and international markets.

Senior Software Developer

iHerb LLC.
Greater LA Area
6 days ago
+39
 The Sr. Software developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Sr. Software Developer develops information systems by designing, developing, and installing software solutions, that are scalable for a high transaction environment. 

Application support Analyst ll

iHerb LLC.
Greater LA Area
6 days ago
+39
Under general supervision, IT Application Support Analyst II will monitor website and warehouse systems to ensure proper operation. Perform a variety of maintenance, end-user support and training tasks to ensure efficient processing of customer orders.  Provide support to staff on all company-supported software and applications, including 3rd party applications and in-house developed applications.  Trouble shoot and resolve customer order exceptions. Complete application project-based work. Provide guidance and training to other Analyst’s and Help-desk staff. Perform responsibilities in accordance with all company standards, policies and procedures by performing the following duties

Manager, Software Development

iHerb LLC.
Greater LA Area
6 days ago
+39
As a Manager of Software Development, you will be responsible for creating a framework and structure to quickly grow your team and scale the software development processes to deliver complex projects quickly and with high quality. You will provide technical leadership, vision, direction, and mentoring for multiple software engineering teams.

Associate Product Manager

iHerb LLC.
Greater LA Area
6 days ago
+39
We are looking for a Product Manager to participate in the creation of new products and features for our global E-Commerce systems. The Product Manager establishes processes for management of product requirements throughout the development lifecycle, including maintenance. The Product Manager establishes processes for product release, is proficient in working with cross-functional teams and can translate customer and business needs into product definitions. The Product Manager should be familiar with and can carry out standard industry best practices and relies on experience and judgment to plan and accomplish goals. The Product Manager leads and directs the work of others and has a wide degree of creativity and latitude as expected.

Brand Design Manager

iHerb LLC.
Pasadena
6 days ago
+39
The Brand Design Manager will be responsible for leading the creation of iHerb.com’s brand identity and guidelines across different platforms (site, app and mobile).  While managing a team of designers, this position is responsible for designing and supporting marketing promotional campaigns.  This position works across teams to communicate the overall style and tone of iHerb’s brand and ensures the design aligns with iHerb business objectives.  

Customer Service Market Supervisor - Arabic

iHerb LLC.
Pasadena
6 days ago
+39
Primary liaison between iHerb Customer Service Management and our Local BPO.  Responsible for communicating and resolving day to day issues including productivity, quality, coordinating scheduling and training.  Provide daily reports to iHerb management regarding all issues impacting local operations or customer experience.

Senior Manager, CRM

iHerb LLC.
Pasadena
6 days ago
+39
The iHerb Marketing Team is looking for a Senior CRM Manager to lead its retention marketing efforts.  The ideal candidate has experience in email marketing, mobile push, in-app messaging and analytics.

General Manager, International Markets (Arabic)

iHerb LLC.
Pasadena
6 days ago
+39
iHerb is looking for a growth focused leader to drive market success in Customer growth and end-to-end Customer Experience.  In this role, the General Manager, International Markets will be responsible for driving increases in new Customer Acquisition marketing, Customer Service, and localization of e-commerce content in Arabic speaking markets.

Web Designer

iHerb LLC.
Pasadena
6 days ago
+39
Under general supervision, the Web Designer will primarily participate in daily execution of designing banners, promotional banners, social assets and other design requests from stakeholders. This candidate will size assets for all platforms (desktop, mobile and app) and input translations for all languages into the banners. 

Customer Service Market Supervisor Japanese

iHerb LLC.
Pasadena
6 days ago
Primary liaison between iHerb Customer Service Management and our Local BPO.  Responsible for communicating and resolving day to day issues including productivity, quality, coordinating scheduling and training.  Provide daily reports to iHerb management regarding all issues impacting local operations or customer experience.

Customer Service Market Supervisor Korean

iHerb LLC.
Pasadena
6 days ago
Primary liaison between iHerb Customer Service Management and our Local BPO.  Responsible for communicating and resolving day to day issues including productivity, quality, coordinating scheduling and training.  Provide daily reports to iHerb management regarding all issues impacting local operations or customer experience.

General Manager, International Markets (Japanese)

iHerb LLC.
Pasadena
6 days ago
iHerb is looking for a growth focused leader to drive market success in Customer growth and end-to-end Customer Experience.  In this role, the General Manager, International Markets will be responsible for driving increases in new Customer Acquisition marketing, Customer Service, and localization of e-commerce content in Japanese speaking markets.

General Manager, International Markets (Russian)

iHerb LLC.
Pasadena
6 days ago
iHerb is looking for a growth focused leader to drive market success in Customer growth and end-to-end Customer Experience.  In this role, the General Manager, International Markets will be responsible for driving increases in new Customer Acquisition marketing, Customer Service, and localization of e-commerce content in Russia, Ukraine, and other Russian speaking markets.

DevOps Engineer

iHerb LLC.
Greater LA Area
1 week ago
We are a highly distributed e-commerce company with several different in-house developed systems that deal with the huge volume of data flowing throughout the system. We are looking for a DevOps Engineer to work closely with more than a dozen development teams teams advising them how to best configure their production deployments as well as enforcing best practices and security. We support a 24/7 billion dollar eCommerce website that is hosted around the world in multiple cloud data centers, across several cloud providers and a few dozen containerized applications. From automation to deployment and monitoring, we use the best tools for the job, and constantly evaluate and innovate with world-class technology. You won't be stuck in a dark room writing code all day, you will be talking to developers, troubleshooting issues, building and managing all things container and always working in the cloud.

Global Logistics Supervisor

iHerb LLC.
Pasadena
2 weeks ago
Oversee iHerb Logistics team to ensure that they adhere to shipping policies and procedures while working with transportation vendors. Provide leadership, direction and feedback to iHerb Logistics team. Manage and coordinate staff’s workload and capacity to ensure tasks are being completed in a timely manner. Facilitate and maintain necessary training to applicable team members. Maintain proactive communication with team members. Support Director of iHerb Logistics in developing team members. Ensure transportation movements are met in a timely manner. Prepare weekly activity and pricing reports for the Chief Operating Officer of iHerb Logistics.

Product Development Manager

iHerb LLC.
Pasadena
2 weeks ago
The Manager of Product Development is responsible for creating new products within the iHerb House Brands.  This position identifies vendors to work with in creating new products, product lines and maintaining current product portfolio.   Responsible for ensuring product design is consistent with market trends, business strategy and ensure product quality and efficacy.   This position will manage multiple, complex projects and drive outcomes and optimal results.

Global Logistics Specialist Arabic

iHerb LLC.
Pasadena
2 weeks ago
Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, etc. for the assigned lanes and carriers. Set-up new and continually improve existing processes for the assigned lanes and carriers. Perform research work, gather and analyze data for assigned lanes and projects. Actively identify and scope new opportunities to improve how we serve customers and business processes. Report any discrepancies of damaged or lost shipments, customs issues, and work with logistics vendors to ensure shipments are properly sent to their correct destination and on time. Maintain freight expenses for assigned lanes and review invoices. Report any changes or billing issues with the department management team and Accounting Department.

Marketing Copywriter

iHerb LLC.
Pasadena
2 weeks ago
Strategize and develop global marketing tone and messaging. Develop a deep understanding of what resonates with customers. Create cohesive and compelling marketing message across multiple channels and tactics. Collaborate cross-functionally with marketing and product for localized, personalized, and messaging strategies.

Email Marketing Specialist

iHerb LLC.
Pasadena
2 weeks ago
The role of the Email Marketing Specialist is to plan, develop, and execute email marketing campaigns for iHerb’s domestic and international markets.  This position will report to the Sr. CRM Manager and collaborate with in-house creative resources, translators, and technology partners to guide the development, execution, optimization, and reporting of email and mobile push campaigns.

Tech Lead

iHerb LLC.
Greater LA Area
2 weeks ago
The Tech Lead will be part of an agile development team, building enterprise grade Applications with different platforms. The Tech Lead-Software Development is responsible for supervising their team members through coaching, mentorship, they are responsible for the development of their team members and for the overall performance of their teams as well as shaping the technical road map and standards for iHerb’s applications.

Senior Front End Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
The Senior Front End Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Senior Front End Developer develops information systems by designing, developing, and installing software solutions that are scalable for a high transaction environment (web, mobile, tablet, etc). Reporting to the Team Leader-Software Development, the duties and responsibilities of the Senior Front End Developer include, but aren’t limited to:

Network Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
The Network Engineer is responsible to help scale our rapidly growing network infrastructure and supporting our existing LAN, WAN, and VoIP infrastructures at all branches. This individual holds technical and operational responsibility for all network devices including routers, firewalls, switches, load balancers. The Network Engineer must be well versed in advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems.

Firmware Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
The Embedded Engineer will help to deliver and maintain complex robotic systems working closely with other engineering functions (EE, SW, Systems integration, Layout, TPM). You’re a top-notch embedded developer, passionate about building and delivering solutions and you enjoy solving problems in innovative ways. You’ll work on robotic control systems including IO, Visions Systems, Safety Systems and more. Your passion to take on challenging collaborative solution development and your bias for action ensure the days fly by. Your curious mind, solid engineering fundamentals and good judgement earn you the respect of the team. We team solves ambiguous problems and are highly collaborative, and we move very fast.

Manager, Hardware Engineering

iHerb LLC.
Greater LA Area
2 weeks ago
The Hardware Engineering Manager is a hands on leader who coordinates engineering staff and aligns efforts with the other engineering functions (Vendors, SW, Systems integration, Layout, TPM) to ensure that a great quality engineering product is delivered. You leverage your project execution experience together with principal engineers experience in designing, developing, testing and manufacturing complex Electrical-Mechanical systems. The HW Engineering Manager works closely with the team to ensure schedules are accurate and tasks delivered on time, budget and quality. Good people skills and business acumen are required to support data driven decisions and a high development velocity. You will set the bar for engineering staff with great communication skills, passion and a curious mind while being highly collaborative.

Lead Software Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
Ready for a challenge!  iHerb is looking to add a talented Lead Software Engineer to our growing Data Science Team. The Data Science team is responsible for providing scalable solution for search and discovery and personalized recommendation of products to a diverse global customer base across multiple platforms. In collaboration with Data Scientist you will be able to improve user’s search experience through implementing solutions customized for diverse languages supported by iHerb. In this role you will be building a software as a service solution consisting of complex modules (e.g. product search, blog search, auto-suggestion, etc.) that handles high traffic coming across the globe through many platforms. The focus is on scalability, usability, and performance as well as integration with machine learning models to enhance user’s search experience.  

Principal Electrical Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
The Principal Electrical Engineer works closely with the other engineering functions (ME, SW, Systems integration, Layout, TPM) to design, develop, test and mass produce robotic fulfillment hardware that improve FC cubic density and order velocity to improve customer experience. The Electrical Engineer makes independent critical design decisions and must understand engineering best practices and GMP. As a Principal, you’ll be creating the architecture, leading design direction and ensuring that the general EE team product is very high quality.

Sr. Data Scientist

iHerb LLC.
Greater LA Area
2 weeks ago
The Data Scientist works with the team of data scientists and engineers to gather and analyze data from various sources, spot trends and gain maximum insight for data-driven decision making, evaluate and identify points of improvement across iHerb’s platform using rigorous analytical models, A/B testing, etc., and implement Machine Learning and AI enabled new products.  At iHerb, we hire people with a broad set of technical skills who are ready to tackle challenging problems and make an impact on millions of users. Our data scientists not only bring about novel Machine Learning and Statistical models, they routinely work on scalability, efficiency, and availability of large-scale applications.       

Senior Cloud Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
Architect, design, and develop technical solutions to enhance the ecommerce environment in the cloud. Analyze cloud technology trends for potential impact to the business technology strategy and recommends appropriate changes and areas of future enhancement

Software Developer

iHerb LLC.
Greater LA Area
2 weeks ago
The Software Developer III will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Software Developer develops information systems by designing, developing, and installing software solutions, that are scalable for a high transaction environment.

Curriculum Developer

iHerb LLC.
Greater LA Area
2 weeks ago
​Design and develop high-quality learning content, based on a combination of needs analysis and project requirements, for both technical and skills-based learning programs. Draft, design, storyboard, script, and develop educational video content and interactive elearning courseware. Design and develop​ videos,​ guides, tutorials, job aids, assessments and other learning materials to facilitate understanding and retention. Utilize creative, interactive media to enhance knowledge adoption. Explain technical concepts and procedures in simple language for ​both ​non-technical and technical audiences.​ ​ Multitask and manage multiple projects while meeting delivery schedule deadlines.

Software Developer

iHerb LLC.
Greater LA Area
2 weeks ago
The Software Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Software Developer I develops information systems by designing, developing, and installing software solutions, that are scalable for a high transaction environment. 

Junior Software Developer

iHerb LLC.
Greater LA Area
2 weeks ago
The Jr. Software Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Jr. Software Developer will develop high quality solutions across multiple platforms (web, mobile, tablet, etc.) with guidance and direction from senior members of the development team. Reporting to the Manager, Data Science the duties and responsibilities of the team include, but aren’t limited to:

Principal Mechanical Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
 The Principal Mechanical Engineer works closely with the other engineering functions (EE, SW, Systems integration, Layout, TPM) to design, develop, test and mass produce robotic fulfillment hardware that improves DC density and throughput to improve customer experience and company ROI. The Principal Mechanical Engineer will influence peers and leaders with data-driven design decisions and must understand engineering best practices and GMP to develop a strong platform architecture. Good business acumen is required to support data-driven decisions. As a Principal Mechanical Engineer, you will set the bar for junior engineers and be expected to possess good communication skills and a curious mind while being highly collaborative.

Data Scientist

iHerb LLC.
Greater LA Area
2 weeks ago
The Data Scientist works with the team of data scientists and engineers to gather and analyze data from various sources, spot trends and gain maximum insight for data-driven decision making, evaluate and identify points of improvement across iHerb’s platform using rigorous analytical models, A/B testing, etc., and implement Machine Learning and AI enabled new products.  At iHerb, we hire people with a broad set of technical skills who are ready to tackle challenging problems and make an impact on millions of users. Our data scientists not only bring about novel Machine Learning and Statistical models, they routinely work on scalability, efficiency, and availability of large-scale applications.       

Mechanical Engineer

iHerb LLC.
Greater LA Area
2 weeks ago
The Mechanical Engineer works closely with the other engineering functions (EE, SW, Systems integration, Layout, TPM) to design, develop, test and produce robotic fulfilment system hardware that improves DC cubic density and throughput to improve customer experience. The Mechanical Engineer must have a curious mind and solid understanding of engineering fundamentals, CAD skills and practical experience. Good business acumen is required to support data driven decisions. iHerbSCS team solves ambiguous problems and is highly collaborative.