Product Operations Representative
Core Digital Media
Greater LA Area
2 weeks ago
As a Product Operations Representative at CDM you will manage, maintain, and troubleshoot lead delivery of existing accounts. You will onboard new accounts in an accurate and timely manner while building positive relationships to ensure internal and external customer satisfaction. Tracking and recording all related client touch points including data and ongoing communication will be a part of your daily routine. Manage lead delivery coordination including test leads, troubleshooting, and B2B communication between clients and engineering. You will be in charge of rejects from figuring out the issue, resolution up to future prevention. You will work closely with the marketing team to help onboard new publishers; including, placing and testing publisher pixels and loading marketing costs. Manage relationships with external marketing systems tools. This is a demanding role that requires you to perform many tasks including creating solutions and being a great resource for product team projects. This will also help you showcase your analytical skills by sharing your data findings on efforts done with sales team, product team, marketing team and other internal stake holders. We work hard, we drink a lot of coffee, we take pride in our work, and we even manage to squeeze in a game or two of Ping-Pong.