ServiceTitan is a leading business management software platform, powering some of the world's best home service companies. It helps streamline operations, deliver amazing customer service, and significantly improves sales. We are a unique start-up with a proven product, brand-name customers, and are enjoying significant revenue growth.

Born out of Stanford University and the University of Southern California, ServiceTitan’s SaaS solution is customized specifically for contractors in the Home Services space, and is the best solution for scheduling, dispatching, invoicing, and every other service management need. In addition, ServiceTitan gives its customers an incredible set of tools for their sales and marketing needs, and is proven to help its customers grow their businesses. At ServiceTitan you will have the opportunity to work at one of LA’s most successful software start-ups—a highly successful, profitable, VC backed company that solves “real problems” for “real customers”. This is a unique opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity.
We are looking for smart passionate people that are looking to make a difference every day and who want to have a real, immediate impact on our firm. Our workplace culture is driven by creativity, collaboration and questioning the status quo.

Our Sales team is a turbocharged V12 engine that drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan.

Vice President of Sales 

As the VP of Sales, you will lead our sales organization into the next phase of growth. We have had incredible success in our early years, and are now set up and excited to enter into the next stage. Reporting directly to the CEO and driving our revenue, this position will have a huge impact on the future of ServiceTitan.

This new member of our executive team will define the vision for how ServiceTitan can own both the SMB and Enterprise market, and then execute on the plan to make it happen. S/he will learn from our existing team and drawing from his/her extensive experience and success, bring new perspectives and solutions to enable exponential growth. As a trusted advisor to the CEO and co-founder, our new VP of Sales must be an authentic collaborator and a proactive, strategic problem solver.

Who will love this job:

  • A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals.
  • A builder who enjoys building brand new processes, systems, and structures as well as optimizing existing ones.
  • A driver who works with purpose and passion; someone who will elevate our executive team through new perspectives, ideas, and solutions.
  • A trusted advisor and leader who sets a high-bar, develop and grow his/her team to perform today and tomorrow, and liaises effectively with internal and external business partners and customers.

What you’ll do:

  • Map strategy. Lead, set strategy, and grow an account-based SaaS sales team, including further development of our recently formed enterprise sales team.
  • Build systems and processes. Manage and guide our Sales Operations team and Sales managers to optimize and transform our current systems, processes, and analytics.
  • Focus on data. Build upon our existing metrics to benchmark our team’s success and use data to guide decisions for future growth.
  • Develop and scale the team. Design the org structure and strategy with our recruiting team to aggressively hire top-notch sales managers and salespeople and continuously develop new and existing sales team members.
  • Plan programs. Partner with our BD and Marketing team on planning key initiatives to drive opportunities and movement through the sales funnel.

What you'll need

  • SMB inside sales and enterprise experience for a complex SaaS solution
  • A demonstrated track record of excellent outcomes in a growing organization
  • Experience in successfully taking a company from ~$20M to ~$125M in ARR
  • Built and lead a world-class Sales organization
  • A genuine interest and excitement in striving toward ambitious goals, hiring and rallying a team around those goals, and leveraging data to help you achieve those goals via methodical execution

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

This is a great opportunity to be a part of a start-up that is already successful, yet early enough to offer its team members significant growth and equity opportunities. We have a proven product, brand-name customers, significant revenue and growth, and are backed by Bessemer Venture Partners, the leading investors in cloud software.

 

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Perks & Benefits
100% covered health, vision and dental insurance
Flexible time off
Bonus Plan
Free lunches EVERYDAY
401(k)
Happy hours, birthday celebrations, team outings
Fully stocked snacks and drinks
Flexible spending plan (FSA)
Game room: ping pong, foos ball, PS3 & N64

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