ServiceTitan is a leading business management software platform, powering some of the world's best home service companies. It helps streamline operations, deliver amazing customer service, and significantly improves sales. We are a unique start-up with a proven product, brand-name customers, and are enjoying significant revenue growth.

Born out of Stanford University and the University of Southern California, ServiceTitan’s SaaS solution is customized specifically for contractors in the Home Services space, and is the best solution for scheduling, dispatching, invoicing, and every other service management need. In addition, ServiceTitan gives its customers an incredible set of tools for their sales and marketing needs, and is proven to help its customers grow their businesses. At ServiceTitan you will have the opportunity to work at one of LA’s most successful software start-ups—a highly successful, profitable, VC backed company that solves “real problems” for “real customers”. This is a unique opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity.
We are looking for smart passionate people that are looking to make a difference every day and who want to have a real, immediate impact on our firm. Our workplace culture is driven by creativity, collaboration and questioning the status quo.

Software Engineer, Telecom at ServiceTitan Inc.
Software Engineer, Telecom 

ServiceTitan is looking for an experienced developer who has worked with unified communication platforms such as Twilio. The ideal candidate for this role is an SIP and asterisk guru, who's also well-familiar with C# / .NET.

Telecom Team at ServiceTitan is responsible for all backend systems related to phones and text messaging. These systems are probably the most critical for ServiceTitan: they enable our clients to communicate with their customers, so reliability and availability is absolutely crucial here. We're planning to add a range of new features to our telecom stack to support new ways of communication for our clients and let them make more decisions automatically based on voice data. If you enjoy working on mission critical code in a rapidly growing startup environment — join ServiceTitan. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company!

What you'll do


  • Design, implement and improve systems and components powering ServiceTitan Telecom stack, including telephony call capture and text messaging services in production
  • Improve the availability, reliability, and performance of these components
  • Communicate effectively with other engineers.

What you'll need


  • 5+ years of experience developing production-grade software.
  • 3+ years of industry experience (VoIP / SIP / Twilio API / etc.):
  • 1+ year of experience with:
  • Ability to use data-driven approach for decisions
  • Experience with PowerShell / Windows scripting
  • Experience with Linux
  • Strong communication and technical writing skills.

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017

 

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Perks & Benefits
100% covered health, vision and dental insurance
Flexible time off
Bonus Plan
Free lunches EVERYDAY
401(k)
Happy hours, birthday celebrations, team outings
Fully stocked snacks and drinks
Flexible spending plan (FSA)
Game room: ping pong, foos ball, PS3 & N64

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