Procore Technologies provides cloud-based construction management software to clients across the globe, helping them more efficiently build skyscrapers, hospitals, retail centers and more. You'll work with an open and optimistic team where you can have a concrete impact on the way our world is built.

Desktop Systems Specialist at Procore Technologies

The Procore IT Team is looking for a Desktop Systems Specialist to help provide support to our internal users and systems. The ideal candidate will be expected to diagnose and troubleshoot technical issues and participate in selected projects. Our Desktop Systems Specialists provide excellent customer service and help to promote knowledge regarding the proper use of our systems. The candidate will work with IT staff and management to help enable Procore’s overall growth and success.

A successful Desktop Systems Specialist must be familiar with common applications, hardware, networking, and operating systems. The ideal candidate will also have significant attention to detail and will be comfortable working in a fast-paced, dynamic environment. As our team expands, this role will support a growing number of systems and technologies. This position supports our internal users and department processes; an ideal candidate will have prior experience supporting people in a corporate or enterprise environment.

Procore’s IT team is driven by a strong customer service ethic and we strive to ensure our people have the resources and support to be successful.

This position is based in our headquarters in Carpinteria, CA on the bluffs overlooking the Pacific Ocean. We’re looking for someone to join our team immediately.

What You’ll Do

  • Deploy, diagnose, and troubleshoot desktop systems and peripherals
  • Provide training and support to end users across the entire organization
  • Assist with various cross-departmental projects and initiatives
  • Provide support for special on-site and off-site events
  • Participate in security and compliance initiatives
  • Assist with office moves and company expansion
  • Individual, departmental, and enterprise software deployments

Required Knowledge, Skills, and Abilities

  • Experience supporting desktop computers and peripherals (Windows, OSX)
  • Understanding of computer networks (LAN/WAN/wireless)
  • Strong desire to provide excellent customer service and support (internal facing)
  • Diagnosing, troubleshooting, and documenting technology issues
  • Excellent verbal and written communication
  • A genuine desire to help others and participate in a team environment
  • An attention and passion for detail
  • Eagerness to learn and share knowledge
  • Bonus: Experience with InfoSec and/or standards compliance 



About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. To learn more about our team, click here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.


Company Reviews

Procore continues to enamor me with their level of trust and autonomy; I have the freedom and support to address any need that I identify.
Melch Chun
Senior Software Engineer
at Procore Technologies
I feel so lucky to be part of a great company that genuinely values employees and has created an unparalleled environment where one is empowered to do great things!
Peter Schmidt
Account Executive
at Procore Technologies
Procore isn't just a job, it's an opportunity to grow. Everyday I am challenged to solve real-life problems by collaborating with a great group of people.
Tiffany Tipton
QA Analyst
at Procore Technologies
The support we have for each other is what keeps me coming back every day. We pull for each other and work together to make this the best construction PM solution in the world.
Michael Cola
Software Engineer
at Procore Technologies
Procore is full of talented, hardworking individuals. I am inspired to go above and beyond and do my best work!
Cristi Williams
Systems Operations Manager
at Procore Technologies
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Why work with us
At Procore we have worked hard to create and maintain a culture where you can own your work, and are encouraged to try new ideas, all while in an open, collaborative environment. You'll have the opportunity to work with a great group of people, mentor others, and grow with Procore.
Our culture is based on our three values: Openness, Optimism, and Ownership. Check out our Instagram for a peek at what working for Procore looks like:
Perks & Benefits
Summer concerts at the Santa Barbara bowl
Medical, dental, vision
Life insurance
Happy hours
Unlimited paid vacation and sick time
Stock options
Car washes available onsite
Friends & family events
Catered Wednesday lunches & $5 lunch options for delivery
Continuous employee development & learning opportunities
Dog-friendly offices
In-house gym, yoga classes, TRX classes, & bootcamp
Procore bikes to ride into town
Cold pressed juice delivery

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